Enterprise Application Engineer

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits: 
•  Paid time off plus 11 paid holidays!
•  Medical, dental, vision and life insurance 
•  Training and career development
•  Success sharing plan
•  401(k) matching contributions
•  Tuition reimbursement

An overview of the benefits can be found here or here: https://stcu.org/here-for-good/about-stcu/careers/benefits
Salary range: $44.03 - $61.64 per hour 

*Must currently live in one of the following states in order to be considered:

Florida, Georgia, Idaho, Oregon, Virginia, Washington, or Wyoming

The Enterprise Application Engineer is a highly skilled engineer responsible for designing, implementing, and maintaining STCU’s server infrastructure. This role focuses on long-term system architecture, advanced automation, and strategic decision-making to enhance performance, security, and scalability. This role serves as a technical leader, driving innovation, optimizing system efficiency, and ensuring seamless integrations between platforms, databases, and business-critical applications.

Core Job Requirements/Outcomes

• Ensure adherence to organizational technology standards across all applications and server infrastructures by applying advanced troubleshooting techniques to diagnose and resolve complex system issues, providing expert-level support, and systematically eliminating potential causes.
• Maintain a stable IT environment by following established procedures, keeping documentation current with best practices, and coordinating preventive maintenance with teams and end users.
• Build a secure IT environment by maintaining an awareness of the security implications of changes you are making within the environment and responding to the organization’s patch vulnerability management systems enhancing the overall IT security posture.
• Successfully lead the deployment of enterprise applications by ensuring adherence to IT standards, development of system flow diagrams, and robust disaster recovery planning to support business continuity, acting as the technical expert in supported applications, promoting and advocating proper change management is followed.

Other Essential Functions

• Supports the deployment of new applications and technologies across departments by participating in projects and developing subject matter expertise in the systems being implemented.
• Design, build, and maintain automated processes using PowerShell and other automation platforms to improve operational efficiency and accuracy.
• Establish alerting systems to monitor application availability, performance, and resource utilization, and analyzes system metrics to proactively identify and address issues before they impact users.
• Maintain and enhance documentation for application configurations, automation workflows, and support procedures. Contribute to change management processes by assessing potential risks and validating updates prior to deployment.
• Contribute to and support a positive work environment to ensure an effective, high preforming and cohesive team, as well as independently with minimal supervision.

Work Location: Must currently live in one of the following states in order to be considered: Florida, Georgia, Idaho, Oregon, Virginia, Washington, or Wyoming.

Education: Bachelor’s degree in computer science or related field or specialized training from an accredited vocational school or equivalent years of experience in enterprise environments supporting systems and applications required.

Certification: Current applicable industry standard certifications relating to Microsoft Server, Security, or SQL preferred. Juniper, Aruba or Cisco certification also preferred.

Job Experience: Minimum five years of experience working with a combination of core IT technologies such as SQL Server, IIS, SharePoint, etc. required. Must have hands-on experience with automation using PowerShell, system monitoring, and application deployment. Strong documentation and troubleshooting skills with previous mentoring experience and the ability to work independently and collaboratively across teams.

Software Skills: Experienced in managing Windows Server–based applications and infrastructure in an enterprise setting. Proficient with PowerShell or other scripting languages, with the ability to create and modify scripts to support automation and system maintenance. Skilled in working with SQL-based applications and familiar with VMWare vCenter and/or Horizon View in enterprise deployments. Maintains strong working knowledge of Microsoft Office programs, including Outlook, Word, Excel, and Teams.

Equipment Skills: Hands-on experience with Routing and Switching within an enterprise network environment. Mastery level understanding of enterprise server infrastructure.

Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 50 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. This role is part of an on-call rotation within a one-hour response time.

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