Enterprise Account Manager

Teramind is a global leader in data loss prevention (DLP) and user activity monitoring (UAM) solutions, empowering organizations to secure their most critical data while boosting workforce productivity. Our platform is trusted by some of the world’s largest enterprises across various industries, helping them monitor, detect, and prevent insider threats and manage compliance.

At Teramind, we believe that security doesn’t have to come at the expense of productivity, and we strive to provide our clients with actionable insights that drive smarter decision-making. Our team is driven by innovation, collaboration, and a commitment to building solutions that address today’s most pressing human resources & cybersecurity challenges. We are proud of our culture of hard work, openness, continuous improvement, and customer obsession, always striving to stay one step ahead in the rapidly evolving cybersecurity landscape.

Our Values:

• Innovation: Constantly seeking to improve and deliver cutting-edge solutions that push the boundaries of what's possible in the security space.
• Customer-Centricity: We are passionate about understanding and solving our customers' problems, focusing on long-term relationships and success.
• Integrity: We hold ourselves to the highest standards of ethics and accountability in everything we do.
• Collaboration: Working across teams to achieve common goals and deliver exceptional customer outcomes.
• Growth: Empowering our people to grow their skills and careers in an environment that values feedback, learning, and development.

Role Overview: As an Enterprise Account Manager at Teramind, you will be responsible for managing relationships with our largest and most strategic customers. Your primary focus will be on deepening partnerships with enterprise clients, identifying new opportunities for expansion, and closing high-value deals. You will partner with cross-functional teams, including Customer Success and Professional Services, to deliver tailored solutions that align with our customers' long-term business objectives.

Key Responsibilities:

• Strategic Relationship Management: Build and maintain strong, long-term relationships with key decision-makers and stakeholders across complex organizations.
• Opportunity Identification: Identify and prioritize opportunities for expansion within large enterprise accounts, including upselling and cross-selling tailored solutions.
• Contract Negotiation: Lead complex negotiations with multiple stakeholders, driving and closing high-value deals.
• Cross-Functional Collaboration: Partner with Customer Success, Product, and Technical teams to deliver customized solutions that address DLP and productivity requirements.
• Executive Engagement: Conduct regular executive-level strategic reviews to align the product’s value with the customer’s strategic goals and ensure continued investment in the platform.
• Revenue Growth: Achieve and exceed quarterly and annual expansion targets within the enterprise base.
• Sales Forecasting: Maintain accurate records of opportunities in HubSpot, ensuring timely deal closure.

Industry Insights: Stay informed of industry trends and competitors to proactively provide recommendations and solutions that drive long-term growth for enterprise customers.

• 5+ years of account management or sales experience within a B2B SaaS organization, specifically managing enterprise-level accounts.
• Demonstrated ability to manage and grow high-value accounts.
• Expertise in navigating complex, multi-stakeholder environments and leading high-value negotiations.
• Excellent communication, presentation, and relationship management skills.
• Proven ability to collaborate cross-functionally to deliver customized solutions.
• Familiarity with CRM tools (HubSpot) and enterprise account management processes.
• Experience in cybersecurity is preferred.
• Ability to thrive in a fast-paced environment.

Why Join Us?

• Impactful Work: Be a part of an industry-leading company working to solve some of the most critical data security challenges in the world.
• Growth Opportunities: We invest in our people’s development, offering continuous learning, professional growth, and opportunities for career advancement.
• Collaborative Environment: Work with passionate, talented professionals from across the globe in a culture that values teamwork, innovation, and customer success.
• Flexibility: We offer flexible work arrangements that allow you to maintain a healthy work-life balance.
• Comprehensive Benefits: Competitive salary, health benefits, and a supportive work environment designed to help you thrive.

About our recruitment process

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story.

You can expect up to 4 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds.

All roles require reference and background checks

Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.