Jobs at Teramind

Lead pre-sales technical engagements for enterprise customers: deliver demos, run POCs/POVs, perform technical discovery, design deployments across on-prem/cloud, configure integrations/APIs, troubleshoot complex setups, collaborate with Sales/Product/Engineering/Customer Success, and mentor/scale the Solution Engineering team.

The Principal, Technical Partnerships will develop strategic partnerships, coordinate with partner teams, and oversee product integrations and launches, ensuring success metrics are met.

Own post-sale relationships for mid-market/enterprise customers to drive onboarding, adoption, renewals, and expansion. Deliver training, strategic reviews, monitor health metrics, mitigate risks, advocate internally, and identify upsell opportunities to maximize customer value and retention.

The Mid-Market Account Executive will drive sales by developing relationships with mid-market prospects, managing the sales cycle and exceeding quotas.

Lead positioning, messaging, and GTM for converging categories (IRM, DLP, AI Governance, employee monitoring). Build persona frameworks, own sales enablement and competitive battlecards, translate roadmap into launch narratives, and manage AI-first creative production. Use win/loss and churn insights to refine messaging and support product and sales teams.

Hunt and build pipeline for SMBs via personalized outbound outreach. Run short discovery calls, qualify security/productivity/process opportunities, demo the platform, partner with MSPs/HR/accountants, and address privacy concerns while demonstrating ROI on insider risk and productivity.

The Senior Sales Engineer at Teramind engages in pre-sales technical consultations, guiding customer outcomes, mentoring team members, and ensuring deployment success across various architectures.

Provide advanced technical support and troubleshooting for Teramind’s SaaS product via chat and email, triage and escalate complex issues, analyze trends, maintain product expertise, and collaborate with cross-functional teams to improve customer experience.