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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Key Responsibilities
Enterprise Account Management
- Manage assigned large enterprise and strategic corporate accounts in Korea.
- Develop and maintain strong relationships with key customer stakeholders and decision-makers.
- Build a comprehensive understanding of customers' businesses, supply chains, logistics requirements, and strategic priorities.
- Develop and execute account strategies to protect existing revenue and identify opportunities for business expansion.
Business Development & Revenue Growth
- Identify and develop new business opportunities within assigned enterprise accounts and targeted large corporate prospects.
- Drive revenue growth through new business conversion, account penetration, retention, and expansion.
- Identify additional opportunities across customers' business units, subsidiaries, vendors, and supply chain networks.
- Develop and maintain a strong pipeline of qualified opportunities.
- Execute sales strategies to achieve or exceed assigned revenue and sales objectives.
- Develop customer-specific pricing and commercial proposals in collaboration with appropriate internal teams.
- Lead customer negotiations on pricing, service requirements, and commercial terms.
- Support contract development, renewal, and negotiation activities.
- Monitor customer compliance with agreed commercial and contractual conditions.
- Balance customer requirements with sustainable and profitable revenue growth.
Cross-Functional & Global Collaboration
- Partner with Operations, Customer Service, Solutions, Pricing, Brokerage, Finance, and other relevant functions to support enterprise customers.
- Coordinate with UPS regional and global teams for multinational accounts and cross-border business opportunities.
- Mobilize internal resources to resolve complex customer issues and support service performance.
- Act as the commercial link between the customer and UPS internal stakeholders.
Customer Retention & Service Management
- Monitor account performance, customer requirements, and potential business risks.
- Proactively address customer concerns to protect existing business and strengthen customer relationships.
- Coordinate internal support for operational or service-related issues affecting strategic customers.
- Conduct regular customer reviews and follow-up activities to support long-term retention and growth.
Sales & Performance Management
- Maintain accurate account plans, opportunity pipelines, sales activities, and forecasts in UPS sales management systems.
- Monitor account revenue, shipment activity, growth opportunities, and competitive developments.
- Conduct market and industry analysis to identify emerging opportunities and customer needs.
- Provide regular updates on account performance, major opportunities, risks, and action plans.
Core Mission
Own, protect, and grow UPS's relationships with major enterprise customers by developing strategic account plans, identifying complex supply chain opportunities, delivering customized solutions, and driving long-term profitable revenue growth.
Qualifications
- Proven experience in B2B sales, enterprise account management, key account management, or solution-based selling.
- Strong ability to manage large and complex corporate customer relationships.
- Demonstrated ability to identify customer needs and develop customized business solutions.
- Strong commercial, negotiation, presentation, and relationship-management skills.
- Ability to collaborate effectively across multiple internal functions and international teams.
- Strong analytical skills with the ability to understand customer business models, supply chains, and commercial opportunities.
- Ability to manage multiple enterprise accounts and complex sales opportunities simultaneously.
- Business-level communication skills in both Korean and English preferred.
- Experience in logistics, transportation, supply chain, high-tech, automotive, healthcare, or other multinational industries is an advantage.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- Proven experience in B2B sales, enterprise account management, key account management, or solution-based selling
- Ability to manage large and complex corporate customer relationships
- Ability to identify customer needs and develop customized business solutions
- Strong commercial, negotiation, presentation, and relationship-management skills
- Ability to collaborate effectively across multiple internal functions and international teams
- Strong analytical skills and ability to understand customer business models, supply chains, and commercial opportunities
- Ability to manage multiple enterprise accounts and complex sales opportunities simultaneously
- Business-level communication skills in Korean and English
- Experience in logistics, transportation, supply chain, high-tech, automotive, healthcare, or other multinational industries
United Parcel Service (UPS) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).
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Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
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Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
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Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.
United Parcel Service (UPS) Insights
What We Do
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.
