Enrollment Solutions Lead

Posted 8 Days Ago
Be an Early Applicant
Dallas, TX
Hybrid
78K-104K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Enrollment Solutions Lead develops and implements strategies for increasing participation in voluntary products, creating training and compliance materials, and managing enrollment events.
Summary Generated by Built In
Description and Requirements
Location - This role is hybrid out of any MetLife corporate office.
The Opportunity: The Enrollment Solutions Lead will be focused on collaborating with partners to develop innovative onsite concepts that drive participation in voluntary products. Position will lead efforts to pilot and implement enhanced onsite activities and create efficient processes for large scale use. Selected candidate will also be responsible for the creation, development, deployment, compliance and metrics reporting for Brainshark presentations. Other primary responsibilities include supporting Onsite Service's virtual delivery methods such as Enrollment Firm Trainings, Virtual Benefit Fairs and customer webcasts.
How You'll Help Us Build A Confident Future :
- Creates and produces custom Brainshark presentations.
- Monitors viewership, compliance and effectiveness of this delivery method.
- Develops and facilitates Enrollment Firm Trainings as requested.
- Provides in-depth product training, competitive advantages and 2nd sale insight to resources supporting events on behalf of a third party.
- Support event requests with attendees across multiple states including Virtual Benefit Fairs, customer webcasts, teleconferences and train the trainer sessions.
- Leads efforts to provide enhanced onsite support solutions including Group Property & Casualty programs, interactive activities and wellness initiatives.
- Support complex customer enrollment activity by managing event logistics and training resources.
- Serve as Onsite Services SME and train new Enrollment Representatives as needed.
What You Need to Succeed :
- Required: Minimum 7 years' experience in Group Benefits with focus on employee education and driving participation in Voluntary Products
- Proven leader and subject matter expert for enrollment and group benefit education
- Critically evaluates business needs and executes resulting decisions appropriately
- Proven ability to lead high value and complex projects
- Demonstrates collaboration and problem-solving success with key partners
- Proficient communication and presentation skills - both in person and within virtual environment.
- Life and Health and Property & Casualty License required; must become licensed in all 50 states within 6 months of assuming role.
What Can Give You An Edge :
- Advanced understanding of product, features and plan designs for all MetLife group products
- Creates, captures, and executes on personal development opportunities and actively engages as student of the business
- Undergraduate degree required, MBA or other advanced degree preferred.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
The expected salary range for this position is 78,000-104,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
78,000-104,000
#BI-Hybrid

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years.

At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities.

Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

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