Enrollment Processing Coordinator

Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu/jobs.

Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

Florida Atlantic University is seeking an Enrollment Processing Coordinator. - Boca Raton, FL.

Summary of Responsibilities:

• Oversees the export and upload of files to the university’s document management system. Implements advanced quality control testing from Electronic Data Exchange (SPEEDE/FASTER). Where necessary, data enters transcripts and test scores, foreign and domestic. Ensures accuracy and integrity of data for internal/external reporting.

• Develop professional email correspondence and canned responses to communicate effectively with applicants, internal and external colleagues, and administrators (Registrar, University Advising, NACES Evaluation Agencies, etc.). Acts as a primary point of contact for complex issues.

• Prepares and analyzes detailed reports for transcripts, test scores, and other application materials. Utilizes data to identify trends and make recommendations for process improvements. Prepares data reports for FL BOG reports each term.

• Troubleshoots and resolves complex issues related to student information and the integrity of documents. Investigate and report suspected falsified credentials to the Director of Operations.

• Facilitates student workers' utilization of scanning and image capture technologies to streamline operational workflows and enhance efficiency.

• Attends regular training on using Slate CRM, OnBase Document Imaging and collaborates with IT and other departments on new technologies and processes.

• Interprets and applies SUS Articulation Coordinating Council (ACC) articulation rules when reviewing transfer credits, credit by exam, and clock hours as written in regulation. Ensures accurate and fair assessment of credits.

• Participates in team efforts for recruitment events, answers phones, supports the front lobby, and assists prospective students/families as needed.

• Perform other job-related responsibilities as assigned by the Director or Associate Director.

The Department of Undergraduate Admissions at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves. 

Minimum Qualifications:

A bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required; or a master's degree from an accredited institution in an appropriate area of specialization required.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Strong analytic and interpretation skills.
The ability to stay focused in a fast-paced environment, critically think and troubleshoot, as well as attention to detail are critical in this position.
The ability to craft professional email communication to follow up with applicants and co-workers is essential.

Salary:

$20.52 per hour.

College or Department:

Undergraduate Admissions

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8am - 5pm. Occasional evenings and weekends required.

Application Deadline:

2024-11-08

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email [email protected] or call the Office of Civil Rights and Title IX at (561) 297-3004.