Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Essential Duties and Responsibilities:
- Administer, monitor, and maintain GxP‑relevant systems used in manufacturing, engineering, and quality operations.
- Perform basic network troubleshooting, including verifying IP addresses, connectivity checks, and device communication.
- Support and maintain SQL databases, including running queries, performing basic data extraction, and assisting with system integrations.
- Interface with Active Directory to retrieve user access reports, validate permissions, and support account‑related workflows.
- Assist with configuration and security hardening of Operational Technology (OT) devices, including HMIs, PLCs, data historians, and other automation‑related systems.
- Maintain system documentation, user access logs, and change records in accordance with GxP and data integrity requirements.
- Support quality system processes, including deviations, CAPAs, change controls, and periodic reviews.
- Manage small‑scale projects such as system upgrades, patching cycles, or equipment integrations, ensuring alignment with engineering, quality, and operations.
- Collaborate with cross‑functional teams to troubleshoot issues, improve system reliability, and support continuous improvement initiatives.
- Learn, adopt, and help administer quality management systems (QMS) and other regulated platforms.
Qualifications:
- High school diploma or equivalent (GED) required.
- Bachelor’s degree preferred in Engineering (Mechanical, Electrical, Chemical, or similar), Computer Science / Information Technology, Pharmaceutical Sciences, Automation / Industrial Technology
- 2-3 years’ experience working in a GxP‑regulated pharmaceutical, biotech, or medical device environment.
- Strong computer proficiency, including:
- Checking and validating IP addresses, device connectivity, and basic network diagnostics.
- Hands‑on experience with SQL databases (queries, data extraction, basic troubleshooting).
- Familiarity with Active Directory (user lookups, group membership, access reporting).
- Basic understanding of Operational Technology (OT) systems and cybersecurity principles for industrial devices.
- Ability to work independently, prioritize tasks, and solve problems with minimal supervision.
- Strong documentation skills and attention to detail.
- Ability to learn and manage quality systems and quality events.
- Demonstrated ability to manage small projects and coordinate with multiple departments.
- Experience supporting automation or engineering systems (e.g., SCADA, MES, LIMS, historians).
- Understanding of data integrity principles (ALCOA+).
- Familiarity with validation processes (IQ/OQ/PQ) and change control.
- Experience in a manufacturing or engineering support role.
#LI-AK2
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Skills Required
- High school diploma or equivalent (GED)
- Bachelor's degree in Engineering, Computer Science, Pharmaceutical Sciences, Automation or similar
- 2-3 years' experience in a GxP-regulated pharmaceutical, biotech, or medical device environment
- Hands-on experience with SQL databases (queries, data extraction, basic troubleshooting)
- Familiarity with Active Directory (user lookups, group membership, access reporting)
- Ability to check and validate IP addresses, device connectivity, and perform basic network diagnostics
- Basic understanding of Operational Technology (OT) systems and cybersecurity principles for industrial devices
- Experience supporting automation or engineering systems (e.g., SCADA, MES, LIMS, historians)
- Understanding of data integrity principles (ALCOA+)
- Familiarity with validation processes (IQ/OQ/PQ) and change control
- Strong documentation skills, attention to detail, and ability to manage quality systems and events
- Demonstrated ability to manage small projects and coordinate with multiple departments
PCI Pharma Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.
-
Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
-
Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
-
Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.
PCI Pharma Services Insights
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.
