Engineering Process Specialist

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The Engineering Process Specialist position is responsible for coordinating the change management processes for the engineering design team. This includes developing and implementing continuous improvement activities that support the overall goals and objectives of the company. The primary responsibility of the Process Specialist is to ensure the project team follows the engineering design and change processes, and the project deliverables are implemented on time. This role is responsible for creating and/or maintaining various engineering processes and systems and working closely with various departments to coordinate the continuous improvement of related processes and procedures.

Accountabilities:

Engineering Process and System:

• Develop, implement, and maintain robust engineering processes and systems. Review new processes with key stakeholders for alignment and approval.
• Provide training to engineering and other departments on new processes and standards.
• Serve as a coordinator to ensure clear and transparent communication between all departments.

Documentation and Reporting:

• Independently analyze and resolve complex engineering process bottlenecks.
• Generate regular reports for management, highlighting key metrics and areas for improvement.
• Communicate issues to relevant stakeholders and lead or coordinate resolution efforts.

Continuous Improvement:

• Identify opportunities for process improvement to meet MCG business goals.
• Work closely with cross-functional teams to implement corrective and preventive actions.
• Facilitate root cause analysis and implement corrective measures for non-conforming products.

Required Knowledge/Experience:

• Bachelor's Degree in Engineering, Business, or related field strongly preferred (or equivalent advanced experience).
• Familiarity with Continuous Improvement and lean principles is preferred.

Required Skill/Abilities:

• Excellent communication skills, both oral and written.
• Strong analytical and problem-solving skills.
• Excellent organizational, time management skills
• Ability to effectively prioritize with excellent attention to detail.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Proficient with PC's and MS Office software (Word, Excel, Power Point).
• Ability to act with integrity, professionalism, and confidentiality

Performance Metrics

• Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.
• Safety Compliance: Zero safety violations or incidents; full adherence to PPE and safety protocol.

Work Environment and Physical Demands

• The work environment is primarily office-based, with a quiet to moderate noise level and traditional lighting.
• Wear the proper PPE when visiting warehouses or transportation facilities.
• Prolonged periods of sitting at a desk and operating a computer.
• Ability to lift to 15 pounds at times.
• Must be able to travel between MCG locations as needed. Some travel could require overnight stays.

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!