Engineering Manager

Reposted Yesterday
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Auckland, NZL
In-Office
Senior level
Healthtech • Pet • Biotech
The Role
Responsible for leading engineering squads to improve veterinary SaaS products using AI, ensuring software quality and aligning with product strategy while maintaining technical involvement.
Summary Generated by Built In

As an Engineering Manager, you will lead high-performing engineering teams while remaining hands-on in shaping technical direction and delivering impactful solutions. Based in our Auckland innovation hub, you’ll play a critical role in evolving key, high-volume areas of our flagship veterinary SaaS platform, helping improve the daily experience of veterinary professionals around the world.

The Veterinary Software division is on a mission to build the first vertical SaaS platform for Animal Health. From our global Software Centre of Excellence in Auckland, we design, build, and operate a portfolio of cloud-native platforms that support veterinary practices at scale.

You will be at the forefront of embedding AI into clinical workflows, reducing administrative burden and enabling veterinarians to focus more on patient care.

In this role:Engineering Leadership & Delivery
  • You lead, mentor, and develop high-performing, cross-functional engineering squads delivering end-to-end value

  • You provide technical leadership across multiple teams, ensuring quality, consistency, and alignment with architectural standards

  • You partner closely with Product, Design, and Engineering leaders to align delivery with product and technology strategy

  • You contribute to technical direction through design reviews, prototyping, and hands-on problem solving

Customer & Product Impact
  • You own and deliver critical product experiences that help veterinary practices streamline and grow their businesses

  • You ensure solutions meet reliability, performance, and scalability expectations of enterprise customers

  • You guide the evolution of systems toward domain-oriented architectures and improved operational efficiency

  • You enable the adoption of AI and automation to reduce manual effort and drive measurable customer value

Engineering Excellence
  • You promote and uphold best practices, including rapid feedback cycles, automated testing, and maintainable codebases

  • You foster a culture of innovation, experimentation, and continuous improvement within your teams

  • You explore and apply modern engineering approaches, including emerging AI-assisted and agentic development practices

Why this role matters:

This role is central to delivering IDEXX’s vision of transforming animal health through technology. By leading teams that build scalable, intelligent software solutions, you will directly impact veterinary practices globally—improving efficiency, reducing administrative workload, and enhancing care outcomes. Your leadership will help shape how AI is meaningfully embedded into real-world clinical workflows.

What you need to succeed:
  • Proven experience as an Engineering Manager in a modern software environment

  • Strong ability to lead, influence, and align technical teams through both leadership and technical credibility

  • Demonstrated success improving engineering culture, delivery practices, and team engagement

  • Deep understanding of cloud-native architectures, distributed systems, and modern design principles

  • Working knowledge of modern web and backend technologies (e.g. React, Go, TypeScript, .NET, Ruby, Java)

  • Experience working in Agile environments (Scrum, Kanban, or hybrid models)

Nice to have:

  • Experience in a scaled SaaS environment

  • Familiarity with DevSecOps practices and automation

  • Exposure to AI-enabled development tools and workflows

What you can expect from us:
  • Structured onboarding, training, and transparent performance-driven development

  • Competitive compensation and incentive opportunities

  • Continuous learning and development (internal and external)

  • Hybrid working environment with a collaborative office space, including gym and rooftop terrace

  • Coffee, fresh fruit, and Food Truck Fridays

  • Dog-friendly office

  • Fully subsidized Southern Cross health insurance

  • Partially subsidized parking

  • A supportive and innovative culture focused on meaningful impact and growth

Why IDEXX
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

#LI-JS1 

Skills Required

  • Proven experience as an Engineering Manager within a modern software environment
  • Strong ability to lead and influence technical teams
  • Experience evolving engineering culture towards higher engagement and agility
  • Deep understanding of cloud-native architectures and distributed systems
  • Working knowledge of modern web and backend technologies
  • Experience operating in Agile environments
  • Prior experience in a scaled SaaS environment is highly desirable

IDEXX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.

  • Healthcare Strength Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
  • Retirement Support Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
  • Leave & Time Off Breadth Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.

IDEXX Insights

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The Company
HQ: Westbrook, ME
6,764 Employees
Year Founded: 1983

What We Do

10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.

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