Engineering Manager

Reposted 17 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
200K-280K Annually
Senior level
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Role
As an Engineering Manager, you'll balance hands-on coding, team leadership, and collaboration with Ops to improve AssortOS product delivery and patient experience.
Summary Generated by Built In
Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone.

At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.

Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Since launching in 2023, Assort has managed over 145M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we’ve achieved 20× revenue growth in 2025. We’re scaling rapidly and expanding adoption across the entire healthcare industry.

About the Role

As an Engineering Manager at Assort Health, you'll lead a team building AI-powered products that help patients access the healthcare they need — from our patient-facing voice AI agents to the platforms and workflows that power them.

You’ll build a high-performing team, set technical direction, and help great engineers execute. We expect you to be technical and hands-on when it matters: leading architecture reviews, debugging incidents alongside the team, and setting the bar for how the team uses AI coding tools to ship faster.

What You’ll Do
  • Lead a high performing team of engineers, including hiring and coaching.

  • Work closely with our world-class engineering team to develop features and products from the ground up.

  • Enjoy a high degree of autonomy, tasked with solving complex problems in innovative ways.

  • Drive design and architecture discussions, contributing fresh ideas and perspectives.

  • Engage with healthcare professionals to tailor software solutions that meet real-world needs.

  • Play a role in an agile team, prioritizing rapid development and deployment to meet our ambitious goals.

What We’re Looking For
  • 5+ years of software engineering experience, with 2+ years in an engineering manager role.

  • A track record of building and leading high-performing engineering teams in fast-moving environments.

  • Strong engineering fundamentals and a demonstrated ability to design, build, and scale production-grade applications or systems.

  • Strong systems-thinking: you balance technical scalability, time-to-market, and user value under uncertainty.

  • Willingness to wear multiple hats — from design and development to testing and occasional support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast-paced environment. Passion for Assort’s mission of improving patient access through innovative technology.

Benefits & Perks for Assorties
  • 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

  • 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

  • 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

  • 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

  • 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

  • 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

  • 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

  • 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

  • 👵 401(k) – Build your retirement savings.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.

Assort Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assort Health and has not been reviewed or approved by Assort Health.

  • Fair & Transparent Compensation Pay is presented as competitive across a wide range of roles, with explicit bands disclosed in many postings. Total compensation components are consistently framed around base pay plus equity, signaling clear structure.
  • Equity Value & Accessibility Employee stock options are widely offered across functions, enabling participation in company upside. Equity is positioned as a core element of compensation rather than a niche perk.
  • Leave & Time Off Breadth Unlimited PTO is prominently advertised, indicating broad time-off flexibility. This policy is presented as a standard part of the package across multiple roles.

Assort Health Insights

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The Company
HQ: San Francisco, CA
59 Employees
Year Founded: 2023

What We Do

Specialty-specific generative voice AI that answers patient calls. Free your patients from waiting on hold. 9M+ patient interactions served with Voice AI. -63% operational costs. +3% net new patients. 5 weeks to go live. Trusted by thousands of providers across leading healthcare organizations: Palm Beach Orthopedics Institute, SharedPractices, Peninsula Orthopedics Associates, MDCS Dermatology, Cleaver Medical Group, Northern California Retina Vitreous Associates, Catalyst Medical Group, Chesapeake Healthcare OrthoIndy, Pediatric Associates of Southwest Missouri, and many more. Learn more: https://assorthealth.com

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