About the role
As an Engineering Manager for our Intel analysis team, you will lead a highly skilled group of analysts focused on combating sophisticated email threats targeting Cloudflare's customers and maintaining/reviewing our threat intelligence data. Your team is at the forefront of identifying novel attack techniques, working with engineering to developing advanced AI and machine learning models for scalable defenses, and ensuring the precision and efficacy of our threat intelligence data. This role offers the opportunity to shape the future of email security within Cloudflare, working closely with threat researchers, data scientists, and product teams to deliver impactful solutions.
Key Responsibilities
- Team Leadership & Development: Lead, mentor, and grow a team of talented email detection analysts. Foster a culture of technical excellence, collaboration, continuous learning, and innovation within the team. Conduct regular 1:1s, provide constructive feedback, and support career development.
- Strategic Planning & Roadmap: Define and drive the team's roadmap, prioritizing improving detection efficacy. Align team goals with broader organizational objectives and contribute to the overall Intel team strategy.
- Technical Guidance & Oversight: Provide technical leadership and guidance on complex email threat analysis, detection methodologies, and data quality initiatives.
- Cross-functional Collaboration: Partner closely with data science, product, and engineering teams to translate threat intelligence into actionable product features and scalable defense mechanisms. Collaborate with external stakeholders and security communities to stay ahead of emerging threats.
- Operational Excellence: Guide the team in defining and implementing robust processes and automations for 24x7 coverage of miscategorizations and streamlining daily operational tasks. Ensure the team proactively monitors data quality and identifies areas for improvement.
- Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.
- Hiring & Growth: Actively participate in the hiring process to expand the team, identifying and attracting top talent who can contribute to Cloudflare's mission and culture.
Desirable Skills & Experience
- 2+ years of experience in an Management role
- 3+ years of experience in cybersecurity, with a strong focus on email security, threat intelligence, or detection engineering.
- Deep understanding of the email threat landscape, common attack vectors, and the latest security trends related to email-borne threats (e.g., phishing, malware, BEC).
- Solid technical background, with a strong understanding of email authentication protocols (SPF, DMARC, DKIM), email header analysis, and experience with detection development (e.g., YARA rules, regular expressions).
- Proven ability to mentor, coach, and develop staff.
- Exceptional communication, interpersonal, and stakeholder management skills.
- A strong passion for cybersecurity and a deep commitment to building a more secure Internet.
Bonus
- Working knowledge of SQL and version control systems (e.g., Git).
- Familiarity with AI/Machine Learning concepts and their application in security detection.
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What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
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