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Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack.
The Role
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
SUMMARY
Artera is looking for a collaborative, empathetic, and growth-minded Engineering Manager to lead our product team, ReferRum, in Hungary. This team is responsible for building the patient data and referral infrastructure that powers critical functionality across the Artera platform—including patient communication preferences, referral insights, visit history, and contact data. Think of it as a CRM for patients—but smarter and more deeply integrated into healthcare delivery.
This is a unique opportunity to lead a highly skilled team of engineers, helping them grow and stay engaged while collaborating cross-functionally with product, design, and other engineering teams across the US and Hungary. We're not looking for someone to write code daily, but you should be technically proficient and comfortable participating in code reviews, design discussions, and supporting your team in making high-quality technical decisions. Whether you've formally managed people or acted as a team lead, we're looking for a servant leader who wants to help others grow while continuing to evolve their own leadership toolkit.
RESPONSIBILITIES
- Lead and mentor a team of engineers in building reliable, scalable, and performant patient data services.
- Facilitate an inclusive, high-performing, and psychologically safe team environment where talent does their best work.
- Collaborate with Product Managers and Designers to plan, scope, and deliver high-impact features.
- Drive agile rituals including standups, sprint planning, and retros, and support the team’s velocity and delivery consistency.
- Participate in and facilitate technical discussions, code reviews, and architecture planning to ensure engineering excellence.
- Promote continuous improvement and personal development through thoughtful feedback, coaching, and 1:1s.
- Own performance evaluations, team health assessments, and ongoing career development conversations.
- Bring structure, clarity, and purpose to team operations while helping engineers navigate change and ambiguity.
- Contribute to engineering management best practices across the broader Artera organization.
- Champion Artera’s mission and values while modeling servant leadership and growth mindset.
REQUIREMENTS
- Bachelor’s degree in Computer Science or a related technical field (or equivalent experience).
- 5+ years of professional software engineering experience, including hands-on development and technical problem-solving.
- 2+ years of experience leading engineering teams, with direct responsibility for delivery, prioritization, and team operations.
- Proven ability to manage and improve engineering processes, ensuring consistent quality, effective on-call participation, and adherence to SLAs.
- Demonstrated success in triad collaboration with Product and Design counterparts, including joint strategic planning, execution, and success metrics tracking.
- Experience in technical leadership and mentorship, including facilitating growth for high-performing engineers and supporting a psychologically safe and feedback-rich environment.
- Ability to drive clarity and execution, including breaking down complex problems, communicating risks, and keeping stakeholders aligned and informed.
- Strong communicator who can effectively manage cross-functional relationships and advocate for resources to support project and team success.
BONUS
- Experience working with or building patient data systems, CRMs, or communication platforms.
- Familiarity with Artera’s tech stack: NodeJS, TypeScript, React, GraphQL, PostgreSQL.
- Previous experience partnering with distributed and cross-functional teams across time zones.
LOCATION
Our company HQ is in Santa Barbara, CA, USA, but we are growing our team based out of our Budapest office. We are looking for candidates that currently live in and are eligible to work in Hungary. This position will be required to come into our office in Budapest based on a limited schedule determined by the team you join.
WORKING AT ARTERA
Career development - Mentorship program, manager development cohorts, individual learning stipend.
Generous time off - Company holidays, wellness days, and flexible time off.
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
Interested in learning more? Please visit our LinkedIn page or our Life at Artera Instagram (@artera_io) to hear from our employees about working at Artera.
Committed to Diversity, Equity, and Inclusion
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!
We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Candidates should be aware that Artera currently maintains a policy requiring all employees (Resident, Mobile and Remote) to be fully vaccinated. New employees should be fully vaccinated by their start date. Artera is an equal opportunity employer, and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
What the Team is Saying
Nicole
VP of People
Reid
Director of Sales
Anav
Senior Staff Software Engineer
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The Company
What We Do
Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
For more information, visit www.artera.io.
Why Work With Us
At Artera, you’ll work alongside a team of talented, hard-working people who are driven to improve healthcare. You will be challenged with complex projects and meaningful work – making your success at Artera all the more meaningful.
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Artera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Santa Barbara HQ, Philadelphia and Budapest offices are currently hybrid. We also hire in LA-area, SF/Bay Area, Boston, Chicago, Denver, Seattle and Kansas City areas. We do not currently have offices there, but are looking to that in the future
Typical time on-site:
Not Specified
Santa Barbara, CA
United States
Budapest, HU
United States
United States
United States
United States
Philadelphia, PA
United States
United States
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