The Role
Lead and grow an engineering team focused on integrations, ensuring reliable and efficient workflows, while collaborating across departments to drive a successful integrations strategy.
Summary Generated by Built In
We’re hiring an Engineering Manager to lead the Integrations team within the Expansion product group!
The mission of this team is to increase the efficiency and effectiveness of our creator personas by delivering reliable integrations that embed Articulate 360 into our customers’ daily workflows. Because AI is central to how Articulate 360 delivers value, this team will also ensure our integrations enable intelligent workflows, connecting external systems in ways that enhance automation, context-sharing, and AI-driven experiences.
The team will move quickly to deliver high-impact integrations and learn from real customer workflows. From those early wins, you’ll extract patterns and evolve toward flexible frameworks and reusable building blocks that support many integration types. The goal is to balance rapid experimentation with long-term architectural leverage, so each integration makes the next one easier.
You will establish and lead a team of four engineers and partner closely with Product, Design, Data, and multiple engineering teams to shape and execute a focused integrations strategy that drives measurable impact.
What you'll do:
- Lead and grow a high-performing engineering team focused on integrations and platform connectivity.
- Define and evolve a scalable integration architecture that supports multiple types of workflows and external systems.
- Build shared frameworks, APIs, and infrastructure that reduce the marginal cost of future integrations.
- Partner across engineering teams to align on ownership boundaries, shared services, and platform standards.
- Drive clarity in prioritization—partnering with product management to focus on the highest-impact integration opportunities rather than reacting to every request.
- Ensure integrations are observable, reliable, secure, and resilient to external system failures.
- Embed strong discovery and experimentation practices to validate integration opportunities before deep investment.
- Develop engineers through direct coaching, clear expectations, and regular feedback.
What you should have:
- Leadership & Operating Mindset
- Experience managing high-performing engineering teams.
- Strong orientation toward outcomes over output—you care about impact, not activity.
- A clear sense of ownership: you and your team solve problems end-to-end.
- Ability to focus the team on the highest-leverage opportunities and say no when needed.
- Comfort leading through rapid experimentation and iterative learning.
- Track record of shipping small, frequent releases in production environments.
- Encourages the use of modern tooling, including AI-assisted development, to improve engineering velocity and quality.
- Technical Depth (Integrations & Platform Thinking)
- Strong experience with API design and external system integrations.
- Deep understanding of authentication, authorization, and secure system-to-system communication.
- Experience with event-driven systems, webhooks, data synchronization, and distributed reliability patterns.
- Familiarity with the realities of third-party systems (rate limits, versioning, backward compatibility, partial failures).Experience building internal frameworks or platform capabilities that enable other teams.
- Ability to guide architecture and system design without being the primary hands-on contributor.
- Collaboration & Influence
- Proven ability to work across multiple engineering teams with different ownership domains.
- Strong communication skills and comfort aligning stakeholders around trade-offs.
- Experience navigating shared responsibility models and resolving cross-team ambiguity constructively.
What success looks like:
- Integrations measurably improve user workflows and contribute to Expansion outcomes.
- The team consistently delivers small, frequent, high-quality releases.
- We have durable integration frameworks that enable faster development of new connections over time.
- External system failures are handled gracefully, with strong monitoring and fast recovery.
- Cross-team partnerships are strong, with clear ownership and low friction across boundaries.
- The team makes evidence-based decisions and continuously improves how it builds and operates.
About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate’s criminal history, in a manner consistent with applicable law.
Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected].
(For information about Articulate's privacy practices, please view our Privacy Notice)
As an organization, we participate in E-Verify.
Top Skills
Api Design
Data Synchronization
Event-Driven Systems
Webhooks
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The Company
What We Do
Articulate develops e-learning software, content, and resources that change the way the world learns.
More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com.
With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.
With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love.
Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes.
As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.
We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.
