Engineering Manager (DevOps)

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

You will lead the Workday Engineering and Staging QA Environments and DevOps teams, overseeing the large-scale deployment of the Workday stack across our Private Data Centers and Public Cloud Systems Verification (SVT) test environments.
We are forming a new team dedicated to adopting DevOps principles, ensuring the quality of our releases across multi-cloud platforms (AWS, GCP), meeting defined SLAs and SLOs, and driving metrics-based delivery.
Join us in our mission to delight customers by delivering industry-leading products across diverse platforms and CI/CD pipelines, leveraging cutting-edge cloud-native technologies.
Joining our team means embarking on a journey of opportunity to advance your career and contribute to impactful solutions that shape industries. Whether you thrive with solving sophisticated business problems, collaborating with agile teams, or championing innovation and software design, Workday offers an environment where your talents can thrive.
Our Product Development and QA organization spans across various products, serving a wide range of customers worldwide. Every project you undertake with us contributes to Workday's outstanding culture, core values, and dedication to excellence. We're proud to have received numerous awards and accolades for our products, outstanding workplace culture, and commitment to sustainability. With your talent, we continue to lead the way in cloud technology and make a difference in the lives of our customers worldwide!

About the Role

• ​Lead a team of talented software development engineers responsible for a hybrid of software engineering and operations, with an emphasis on reducing operational toil

• Tech stack is Cloud Native (Kubernetes, Argo, Prometheus, Grafana etc)

• Growing a software engineering culture of software centric approaches to improving operational efficiency

• Responsible for the the provisioning, change and reliability of public cloud environments

• Own end-to-end availability and performance of key services and build automation to prevent problem recurrence. 

• Develop effective SLIs and ensure that SLOs are achieved through building an extendable Observability architecture, runbook automation, and establishing processes

• Improve platform reliability, observability and overall customer satisfaction. 

• Partner with platform teams to design and implement a range of SRE standards for their respective services to meet. Define benchmarks and automation to qualify services to move to production environments.

• Triage issues and prioritize team backlog

• Hire, mentor and grow high performing engineers

• Manage on-call rotations across continents, using a follow-the-sun model

• Continuously improve productivity and expertise of the team

About You

The ideal candidate will have a strong software/systems engineering background and be able to converse easily with customers, product management and engineers switching gears as necessary. We want candidates who are excited about technology and people. 

Basic Qualifications

• You are an experienced hands-on leader who is passionate about making other people successful

• 5+ years managing software development/engineering/devops teams

• Experience running production systems at scale on public cloud

• Expertise with monitoring and alerting frameworks

• Experience leading automation framework teams with a strong focus on customer and user feedback is highly valued

• Experience with CI/CD release pipelines, collaborating with change enablement and release teams to optimize mean time metrics, and improving release testing and build times for faster delivery

• Experience collaborating with cross-functional teams, including Infra/Platform groups, working with cloud-native technologies, and proficiency in at least one public cloud provider (AWS, GCP, or Azure) is big plus

Other Qualifications

• Excellent communication and presentation skills. Communication skills both written and verbal.

• 5+ years of experience in building scalable distributed systems 

• Ability to build strong relationships with diverse teams within an organization.

• Good understanding of SRE practices and principles to build resilient systems and to provide business continuity.

• Partner with service owners to implement Service Level Metrics & Service Level Objectives that act as service level health indicators.

• Experience collaborating with the change enablement and release teams to enhance mean time metrics, improving release and build times for faster deliver 

• Experience in Cloud and Container platform Strategies, Design, Architecture and Migration.

• Ability to synthesize complex problems and technical concepts and communicate out across various levels of the organization, including executive.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!