Engineering Manager - Accounts Platform

Posted 13 Days Ago
Be an Early Applicant
Hiring Remotely in Bulgaria
Remote
68K-86K Annually
Expert/Leader
Fintech • Software • Financial Services
The Role
Lead product analytics to drive adoption and inform product strategy through hypothesis-driven research, experimentation design and analysis, KPI definition, LTV/engagement correlation, and building self-serve event analytics and experimentation infrastructure.
Summary Generated by Built In
ABOUT TIDE

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

  • Tide is available for UK, Indian, German and French SMEs
  • Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
  • Over $300 million raised in funding
  • Over 2,800 Tideans globally
  • Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
  • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
ABOUT THE TEAM:

The Accounts team is the platform layer at the centre of Tide's financial infrastructure. It owns the core financial ledger, the single source of truth for every member's money, alongside account opening, regulatory compliance, statements, and account lifecycle management. Every payment, every balance, every downstream service in Banking depends on this team getting it right. The team operates across the UK, India, and EU, working across a landscape of different banking partners, regulatory regimes, and account structures, all underpinned by one ledger that needs to be fast, accurate, and always available.


ABOUT THE ROLE:

The Accounts team is about to split. The ledger is being carved out into its own dedicated team (the Ledger Team), with a mandate to treat it as the high-volume, high-criticality system it is: low latency, high availability, rigorous consistency guarantees. Today the ledger shares a team with account opening, lifecycle management, and compliance. As Tide has scaled across more markets and more complexity, the ledger needs dedicated engineering focus: its own team, its own SLOs, its own on-call practice, its own technical roadmap.

The EM we hire now will join to lead the full Accounts team through that transition. Working alongside the existing team, which includes strong staff-level IC experience, you will help design the seam between the two teams, work out where engineers land, and build the organisational and technical foundation for both. When the split lands, you will move across to lead the Ledger Team. A new EM will be hired to run the remaining Accounts team.

The ledger underpins every payment, every balance check, every statement across all markets. It needs to be engineered to the same standard as any large-scale financial system: fault tolerant, highly available, operationally rigorous. You will own the technical direction of that system alongside experienced ICs who know it deeply. This is hands-on work, not process management.

As an Engineering Manager:

  • Leading the Accounts team (9 engineers: backend, mobile, web) through the ledger split, including helping shape how engineers map to each team and sequencing the transition
  • Working with the existing team to define the technical seam: ledger writes, consistency guarantees, schema ownership versus account opening, lifecycle, statements
  • Setting the engineering direction for the Ledger Team post-split: performance, availability, consistency, long-term architecture
  • Owning system stability and operational reliability: SLOs, observability, on-call practice
  • Partnering with product, compliance, and internal operations teams to make sure what gets built is accurate, supportable, and compliant across all markets
  • Growing engineers at every level. The team spans early-career through senior
  • Aligning with other EMs across Banking on cross-cutting infrastructure decisions

WHAT WE ARE LOOKING FOR: 

Experience and background

  • Meaningful engineering management experience. You have led teams through real delivery, not just been a strong tech lead. What matters is the quality of that experience, not the number of years
  • A solid backend engineering foundation before moving into management, enough to earn credibility with the team and get into the detail when it matters
  • Experience leading distributed, remote-first teams across time zones
  • Proven experience leading technical teams, aligning with senior leadership on deliveries, and partnering with product
  • Fintech or banking domain experience: you know the regulatory surface and what it means to run systems where correctness is not optional. High-volume transaction processing experience is a plus, whether in payments, FX, or similar domains
  • Strong grasp of high-volume distributed systems: consistency models, fault tolerance, reliability patterns, SLOs and SLAs, observability tooling

Technical depth

  • Technically fluent: you can read the code, follow the architecture, and engage meaningfully with design decisions and production problems. You do not need to be shipping features regularly, but you need to understand what your team is building and why
  • Backend engineering in a strongly-typed language (our stack is Java/Spring Boot; we want someone confident in a similar language and willing to engage with ours)
  • Experience with microservices in a cloud-native environment (we are AWS-heavy)
  • Relational database engineering at scale: transactions, consistency guarantees, and write performance at volume
  • Event-driven and async systems experience
  • Distributed systems migrations at scale
  • Exposure to agentic or AI-integrated systems, and engineering practises

How you work

  • You set technical direction and hold others to it. You are the person the team turns to when something is hard
  • You understand that building reliable systems is the job, not a nice-to-have
  • You communicate clearly with non-technical stakeholders (compliance, finance operations, risk) without losing precision
  • You develop engineers at every level, with a plan for each person
OUR TECH STACK:
  • Containerised microservices in Java, Python & Go
  • Web Applications in AngularJS
  • Hosted in AWS
  • Primary datastores are AWS Aurora PostgreSQL
  • Docker, Terraform, ArgoCD and, EKS Coralogix for monitoring, observability and automated SLOs
  • GitHub CI/CD pipelines
WHAT YOU’LL GET IN RETURN: 
  • The gross annual salary for this position ranges from €68,400 to €85,500, but we are also open to discussing the salary further, taking into account your expertise and contributions.
  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 500 EUR per year
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
  • Share options
TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.


TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.


At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
  • Tide does not charge any fees at any stage of the recruitment process.
  • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
  • Communication from Tide will only come from an official @tide.co email address.
  • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.


Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Skills Required

  • 10+ years of experience working on Product Analytics for a digital product.
  • Proven experience leading a team of analysts in product companies.
  • Excellent SQL proficiency and ability to perform complex data analysis.
  • Hands-on experience designing, running, and analysing product experiments using statistical methods.
  • Experience translating business goals into measurable product KPIs and dashboards.
  • Experience working as both an analyst and a product manager.
  • Strong product strategy, experimentation, roadmapping, prioritisation, and stakeholder communication skills.
  • Familiarity with experimentation and event analytics tooling (eg. LaunchDarkly, Segment, Heap).
  • Ability to operate independently, manage ambiguity, and collaborate across product, engineering, data and data-science teams.
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The Company
HQ: London
1,558 Employees
Year Founded: 2015

What We Do

Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 550,000 members in the UK and more than 150,000 in India. Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, coming soon to India). Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide was awarded Innovative Product of the Year at the Growth Finance Awards 2022 and New Market Entrant of the Year at the UK-India Awards 2022. Tide was also named one of CB Insights global Fintech 250 and Beahurst’s The Fintech Top 50 for the UK in 2023. Tide facts: Tide is available for UK and Indian SMEs Over 550,000 UK members and growing rapidly Over 150,000 India members since December 2022 Over £200 million raised in funding Over 1,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, a technology centre in Hyderabad, India and offices in Gurugram, near New Delhi

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