Jobs at Tide

Design and implement behaviour-based AML monitoring models and segmentation; optimise detection vs operational productivity; translate AML typologies into data-driven controls; ensure audit-ready model documentation; drive analytics roadmap and innovation across monitoring systems.

Provide Level 2 support to SME members across phone, chat and email; troubleshoot product issues, spot recurring problems, produce reports, give product feedback to Product and Ops, mentor Level 1 colleagues, and help improve workflows.

The Account Executive at Tide will engage and manage small business customers, build relationships with lenders, and articulate finance options effectively, ensuring excellent service for clients.

Call and convert prospective German-speaking Tide app users into full members by guiding them through onboarding, answering questions, troubleshooting KYC documentation, and upselling relevant Tide products while collaborating with KYC and product teams.

Drive market expansion by contacting prospective SME members, converting leads into active users, supporting onboarding and KYC, recommending relevant products, troubleshooting application issues, and sharing member feedback to improve the onboarding experience.

Lead the visual evolution of Tide's product by refining visual language, components and patterns. Identify high-impact UI improvements, create concepts and prototypes, drive design-system documentation, influence stakeholders across Product/Engineering/Brand, and champion visual craft while balancing usability, accessibility and technical feasibility.

Lead the visual evolution of Tide's product by evolving the design system, refining color/typography/spacing, creating polished UI concepts and prototypes, driving accessibility and brand perception, and partnering with Product, Engineering and Brand to deliver high-quality, usable interfaces.

Lead the visual evolution of Tide's app within the Design Systems team by refining visual language, components and patterns. Identify high-impact UI improvements, create visual concepts and prototypes, champion accessibility and engineering feasibility, document design system standards, and influence stakeholders to raise product visual quality and brand perception.

Lead visual evolution of the Tide app within the Design Systems team: refine visual language, components, and patterns; create prototypes and concepts; balance aesthetics with usability and accessibility; influence stakeholders and champion high standards of visual craft across product, engineering and brand.

Perform KYC onboarding checks: verify identity and business documents, perform CDD/EDD and risk assessments, investigate customers via Companies House and social media, ensure compliance with UK regulations, liaise on policy adherence, and identify process improvements while supporting the wider team.

Lead commercial growth for Tide's UK Commercial Services by owning revenue forecasts, GTM strategy, analytics-driven insights, product positioning, cross-functional stakeholder management, and omni-channel campaigns to drive member acquisition, engagement and retention.

Embedded in a cross-functional squad to research, design and deliver web and mobile financial management products. Lead end-to-end design from discovery and prototypes to high-fidelity mockups, run user research, contribute to the design system, measure impact against OKRs, and collaborate closely with product and engineering for successful launches and iterations.

Lead Tide's Developer Experience strategy and team to improve how engineers build, test and ship software. Own CI/CD, developer tooling, Backstage service catalogue, paved-road templates and shared libraries. Define productivity metrics (DORA/SPACE), prepare platform for agentic AI development, and partner with security and product stakeholders to drive adoption and governance.

Lead commercial finance for Tide's India card payments business. Own unit economics for UPI, cards and merchant products, maintain forecasts and P&L, translate RBI/NPCI regulations into financial impact, partner with product and commercial teams on pricing and GTM, and pioneer AI-native finance automation.

Lead the architecture and delivery of Tide's agentic platform, building shared services (context APIs, tool layers, policy controls, auditability), partnering across product, data, security, and engineering, optimizing LLM spend, and creating automated evaluation pipelines for reliability and safety.

The Senior Staff Software Engineer will lead the architecture for Tide's agentic platform, define shared services, and provide leadership across teams for developing reliable, scalable, and secure solutions.

Build and productionise core backend services for an agentic AI platform: APIs, workflow orchestration, tool integration, and reusable patterns. Collaborate with product, data, platform, and security teams to ensure reliability, security, observability, and developer usability; design automated evaluation pipelines for agent reasoning accuracy and safety.

The Staff Software Engineer will develop backend services for Tide's agentic platform, ensuring robust integration with AI and other systems, while contributing to scalable product design and engineering standards.

The Partnerships Manager will establish and manage relationships with partners in the SME lending ecosystem, focusing on enhancing partner satisfaction and driving business metrics. Responsibilities include onboarding partners, conducting business reviews, and facilitating internal processes for referrals.

Drive market expansion by converting prospective SME leads into Tide members via outbound calls, guide applicants through onboarding and KYC, resolve application issues, upsell relevant products, and share onboarding insights with product and marketing teams.