Jobs at Tide

Lead and scale Tide’s global paid social acquisition across the UK and Europe. Responsibilities include managing multi-million-pound budgets, optimizing Meta and other social platforms, embedding AI into creative, bidding, reporting, and testing workflows, and driving full-funnel growth. The role owns attribution, measurement, first-party data activation, creative strategy, platform expansion, and privacy compliance while collaborating cross-functionally and building an AI-enabled paid social team.

Design, build, and operate mobile products across Tide’s business areas using Flutter and Dart. Provide technical leadership across multidisciplinary agile teams, define engineering strategies, mentor developers, promote automation and testing, and improve shared mobile practices through the Flutter Community of Practice. Build high-performance, scalable applications and collaborate with product, design, architecture, and engineering stakeholders to deliver reliable customer experiences.

Lead mobile engineering across multiple autonomous teams, shaping technical vision, engineering practices, and scalable product development. Build and ship high-performance Flutter applications, mentor engineers, collaborate with product and design teams, and contribute to the Flutter community of practice. Promote automation, testing, continuous integration, delivery, and deployment while making technical decisions that affect Tide’s global platform.

Designs, builds, and operates mobile products across Tide’s business areas using Flutter and Dart. The role defines technical vision, leads engineering practices across teams, mentors mobile developers, collaborates with product and design partners, and delivers high-performance, scalable applications. Responsibilities include automated testing, CI/CD, deployment, architectural improvement, and participation in the Flutter community of practice.

Reviews and verifies applicant data and documentation for customer due diligence and enhanced due diligence processes. Communicates with applicants by email, collaborates with compliance teams on KYC policy, identifies process improvements, analyzes data for patterns, and supports member experience. Weekend work is required on a rotational basis.

Lead Tide’s Site Reliability Engineering team, including hiring, coaching, goal setting, and reliability strategy. Own SLOs, error budgets, observability, production alerting, deployment guardrails, resilience monitoring, and toil reduction. Drive systemic improvements through post-mortems, incident analysis, and platform fixes while advising product engineering teams. The role requires hands-on experience with Java, Python, Go, OpenTelemetry, Terraform, Kubernetes, AWS, canary deployments, auto-rollback, and reliability engineering patterns.

Lead Tide’s Site Reliability Engineering team within Platform Engineering. Responsibilities include hiring and coaching engineers, defining SLOs and error budgets, operating observability platforms, implementing safe deployment guardrails, improving system resilience, automating incident response, driving post-mortem improvements, measuring reliability outcomes, and advising product engineering teams. The role requires extensive software or infrastructure engineering experience, engineering leadership, and hands-on expertise with cloud infrastructure, Kubernetes, Terraform, OpenTelemetry, and reliability practices.

Leads Tide’s Site Reliability Engineering team, owning reliability standards, SLOs, observability, production alerting, deployment guardrails, resilience, incident automation, post-mortem improvements, and reliability metrics. Responsibilities include hiring and coaching engineers, managing error budgets, implementing canary releases and auto-rollback, monitoring partner degradation, advising product engineering teams, and operating production systems with AWS, Kubernetes, Terraform, OpenTelemetry, Java, Python, and Go.

Leads CRM strategy and execution for subscription products, using segmentation, personalization, predictive modeling, and behavioral analytics to improve retention, reduce churn, and increase customer lifetime value. The role manages targeted campaigns, loyalty and advocacy programs, and cross-functional initiatives with Marketing, Sales, and Product teams to grow subscription revenue and enhance customer experience.

Analyze lending product performance and credit-focused datasets to identify trends, manage risk KPIs, and provide actionable recommendations. Partner with product managers and developers to shape credit product strategy and design. Prepare reports and presentations for senior stakeholders, communicate insights clearly, and continuously improve analytics processes and SME lending products.

Engage existing fintech members through consultative calls, identify business needs, and sell, upsell, and cross-sell Tide products. The role requires meeting revenue and performance targets, maintaining CRM records, providing feedback on sales campaigns, supporting product launches, and contributing to commercial growth projects.

Engage existing Tide members through phone-based consultative sales, identifying needs and recommending fintech products. Responsibilities include upselling and cross-selling, achieving revenue and performance KPIs, maintaining CRM records, providing feedback on sales campaigns, supporting product launches, and contributing to commercial growth projects.

Leads the Core Infrastructure engineering team responsible for Tide’s containerized AWS EKS platform. Responsibilities include hiring and coaching engineers, managing infrastructure roadmaps, Kubernetes and database capacity, availability and security, platform cost optimization, developer enablement, stakeholder collaboration, and productivity measurement. The role requires hands-on distributed systems and cloud experience, production Kubernetes expertise with GitOps, and leadership in regulated environments.

Own the architecture, configuration, security, compliance, monitoring, and lifecycle of Tide’s workplace platforms. Manage Google Workspace, Netskope, Jamf Pro, Intune, Atlassian tools, endpoint security, identity controls, and configuration as code. Automate platform operations with Terraform, scripting, APIs, and CI/CD; lead technical design, migrations, vendor evaluations, incident escalation, root-cause analysis, audits, documentation, and mentoring.

Own the architecture, configuration, security, compliance, monitoring, and lifecycle of Tide’s core workplace technology platforms. Manage Google Workspace, Netskope, Jamf, Intune, Atlassian tools, identity systems, and endpoint security across a global workforce. Establish configuration as code using Terraform, Git, and automation; resolve complex incidents; support audits; evaluate vendors; document systems; and mentor engineers and service desk colleagues.

Own the architecture, configuration, security, compliance, monitoring, and operational health of Tide’s workplace technology platforms. Manage Google Workspace, Netskope, Jamf Pro, Intune, Atlassian tools, endpoint security, identity controls, and configuration as code. Lead technical design, automation, migrations, incident escalation, root-cause analysis, audit support, documentation, and mentoring while improving reliability across a globally distributed workforce.

Operate and improve Tide’s workplace IT platforms and endpoint fleet across Mac and Windows devices. Manage provisioning, compliance, patching, security controls, onboarding, offboarding, and access. Automate repetitive tasks using Terraform and scripting, provide L2/L3 service desk escalation, troubleshoot complex issues, and own workstreams for platform rollouts and upgrades. The role uses Google Workspace, Jamf, Intune, Netskope, Okta, Jira Service Management, and related cloud technologies.

The Senior Financial Controller will manage Tide Platform SA’s end-to-end accounting, financial close, statutory and regulatory reporting, tax, treasury, and management information. The role includes maintaining balance-sheet controls, establishing finance controls and SOPs for a regulated payment institution, coordinating with risk and compliance teams, managing auditors and external service providers, overseeing multi-jurisdictional tax compliance, and automating finance workflows using SAP.

Lead Tide’s Core Infrastructure team, hiring and coaching engineers while owning the roadmap for AWS EKS, Kubernetes, databases, autoscaling, capacity, availability, security, and cost efficiency. Build an internal platform that simplifies deployment for product engineers, establish metrics-driven improvements using DORA and SPACE, and collaborate across teams. The role requires hands-on distributed computing and cloud expertise, production Kubernetes and GitOps experience, stakeholder management, and technical leadership in a regulated environment.

Leads the Core Infrastructure engineering team responsible for Tide’s AWS EKS-based container platform. The role includes hiring and coaching engineers, setting infrastructure roadmaps, managing Kubernetes, databases, scalability, availability, security, and costs, and improving developer deployment experience. The manager remains technically hands-on, drives platform engineering practices and productivity metrics, collaborates with stakeholders, and oversees cloud infrastructure delivered through Terraform, GitOps, Helm, and Crossplane.