Engineering Leader - Signature Solutions

JOB DESCRIPTION
This is a hybrid role requiring 3 days per week onsite at our Northbrook, IL location.
RESPONSIBILITIES

• Implements and executes capacity and capability management under the guidance of the Engineering Manager.
• Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
• Responsible for driving process improvements to ensure financial results are achieved.
• Typically supports local members of a team but may support remote employees in other locations.
• Drives a high performing team by managing the performance and development of team members.
• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
• Holds team and self accountable for results, assists engineering Manager in defining goals and performance objectives and metrics to execute strategy.
• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
• Ensures understanding of and compliance with all established policies and requirements.
• Increases customer loyalty, anticipates customer needs and provides proactive solutions.
• Gathers, shares and responds to customer feedback. Coaches and mentors employees to do the same.
• Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions. Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e..
• customer complaints, unusual requests, technical advice).
• Ensures quality and adherence to policies and standards requirements. Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.
• Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc. ).
• Delegates Project Handlers to establish the appropriate test programs.
• Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications.
• Explains UL family of company's policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies.
• May handle some projects and/or act as lead reviewer to support workflow and demand.
• Communicates and exemplifies ULs Vision and Mission.
• Leads, promotes and embraces change through self and team.
• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• University degree (equivalent to a Bachelors degree) Engineering or related field required.
• 5+ years of experience in product certification.
• 1-2 years of leadership experience.
• Project management experience.
• Strong customer management skills.
• Strong communication skills.
• Proficiency in Microsoft Office.

What you'll experience working at UL:

• Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: In the US, we provide lots of great benefits for our employees are their families. From Volunteer Days off to 401k match and retirement contribution benefits to flexible work location & schedule options we look to support our employees no matter what stage in life they are experiencing.

Learn More:
Curious? To learn more about us and the work we do, visit our company page www.UL.com
#LI-EH1 #LI-Hybrid
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
We work at the center of safety and sustainability - we're helping to tackle the worst aspects of the global climate crisis with projects in electrical infrastructure, renewable energy and electrified transportation. Whether we're making sure electric vehicle batteries are safe or debating the impact of wind farms, we develop cutting-edge safety science. And we do it in some of the largest and best-equipped laboratories in the world. We're always looking for people to help us explore, experiment and advance ideas that change the way the world works. Join our team and help create a cleaner, safer future for all.