Engineering Lead I - Consumer Onboarding

Posted 6 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead and mentor a consumer onboarding engineering team to design, build, and scale customer-facing onboarding flows. Own technical and product vision, collaborate with PMs, designers, and analysts, ensure quality, hire and grow engineers, and align work with wider engineering strategy.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for an experienced Engineering Lead  for our Consumer Onboarding team. This is a unique opportunity to have a massive impact, helping a growing number of customers around the world choosing Wise to move their money without borders.

The Consumer Onboarding team is dedicated to guiding personal customers through setting up their Wise account and resolving their first international money needs in a way that’s clear, easy, and delightful. You'll lead a team of talented engineers, collaborating daily with product managers, data analysts, and designers to continuously improve our onboarding flows and user journeys - making them faster, more intuitive, and more scalable.

Your mission:

As the Engineering Lead for Consumer Onboarding, you will:

  • Lead, coach, and mentor a team of driven engineers, supporting their growth and empowering them to do their best work.

  • Work closely with the Product Manager and your team to shape the roadmap, set the technical and product vision and ensure the team delivers on product goals in a robust and scalable way.

  • Enable your team to succeed by ensuring they are well-resourced, can plan effectively, and are set up to commit to and deliver on their roadmap.

  • Stay and remain very close to the tech and product - setting high standards for quality, and leading by example.

  • Own the health and productivity of the engineers in your team, fostering a culture of collaboration, ownership, and continuous improvement.

  • Collaborate with other engineering leads and teams across Wise to ensure your team’s work is aligned with the wider technical strategy.

  • Own the hiring, growth and development of your team and its impact at Wise.

A bit about you:

  • You have proven experience in leading and mentoring software engineers. You enjoy helping others grow and succeed.

  • You have a strong product and customer mindset and experience building customer facing products.

  • You possess strong technical expertise or background in OOP Languages (Java or similar) and modern technology stacks

  • You have experience working with other functions like Frontend and/or Mobile engineers

  • You have experience working with and building distributed, high scalability systems and microservices architectures

  • You're a great communicator who can articulate complex technical concepts clearly to both technical and non-technical audiences.

  • You thrive in a collaborative environment and have experience working effectively with cross-functional peers like designers, product managers, and analysts.

What you get back:

  • 🚀 RSU's in a growing company

  • 💪 An annual self-development budget

  • 🌿 3 fully paid ‘me days’ per year to help you manage life

  • 🌍 Relocation and visa expenses covered

  • 🏝️ A paid 6-week sabbatical leave after four years

  • Mobile Wiser - After 6 months you can work from anywhere in the world for 90 days per calendar year

Interested? Find out more:

  • How we work – a practical guide

  • DEI @ Wise

  • Wise Tech Stack (2025 update)

  • Our Engineering career map

  • Scaling our Infrastructure; how we make it work

  • Wise Engineering – https://medium.com/wise-engineering

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.jobs.

 

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Proven experience leading and mentoring software engineers
  • Strong product and customer mindset with experience building customer-facing products
  • Technical expertise in OOP languages (Java or similar) and modern technology stacks
  • Experience working with Frontend and/or Mobile engineers
  • Experience building distributed, highly scalable systems and microservices architectures
  • Strong communication skills for technical and non-technical audiences
  • Experience collaborating effectively with cross-functional teams (designers, product managers, analysts)

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility Equity is granted to all employees via time‑based RSUs/stock awards, aligning staff with company performance. This broad accessibility makes ownership a core part of total rewards.
  • Leave & Time Off Breadth Policies include a global minimum of 33–36 paid days off and a paid six‑week sabbatical after four years with a cash stipend. The sabbatical is positioned as a standard milestone benefit in addition to annual leave.
  • Parental & Family Support Wise commits to a minimum of 18 weeks’ fully paid parental leave for birth or adoption across many offices. Eligibility rules and tenure may apply by location while maintaining a companywide minimum standard.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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