LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC,  Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

• You can operate in a fast paced, dynamic environment
• You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)
• You believe data-led decision making is the norm
• You see feedback or failure as motivation to learn and to grow
• You relate to our core principles (link) and want to work with Conversational AI experts

We are looking for a high-performing Solutions Consultant for our rapidly-growing healthcare technology business alongside leading corporate brands and diagnostic testing companies. The successful candidate will develop the strategy for winning opportunities and growing the business, in partnership with business development and sales team members within LivePerson and with external partners.

In this role you will:

• Build and deliver sophisticated demonstrations around the BELLA Health product.
• Partner with sales people to develop the strategy for winning a given opportunity.
• Architect new and custom solutions (at a high level) to set the vision for how our products will integrate into a customer’s infrastructure.
• As needed, provide technical and industry expertise to other business units (non-sales) within LivePerson. ie, R&D, Marketing, Partner relations, legal, M&A, Investor relations, HR, etc.
• Understand and share information about LivePerson’s competitors as you discover it and, doing so while following LivePerson’s ethical guidelines.
• From time to time, support customer conferences by running demo stations or by acting as a scheduled speaker at the event.
• Report to the VP of the BELLA Health program.

Your qualifications are:

• 5 years Solution Consulting / Pre-Sales Engineering experience, with a proven track record of helping to close large Enterprise deals.
• Ideally, experience will be related to: web, martech, video, mobile app, telephony and/or, Conversational AI.
• Very strong public speaking skills
• Very strong written communication skills
• Project Management expertise
• Able to edit basic HTML, JavaScript and CSS.
• Understanding of API concepts, UML diagramming and Agile development workflows
• Understanding of Cloud infrastructure concepts. GCP or AWS certification is a plus.
• BA or BS Degree, or equivalent
• Strong, general technical aptitude. Fluent in the use of Windows or MacOS, Office, GSuite, video editing software (ie, Camtasia), photo editing software (ie,  Photoshop), iOS devices, Android devices. 

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.