This role can be performed remotely anywhere within the United States and Canada.

FullStory’s mission is to improve user experiences on the web. We h this daily by providing a platform that allows developers and product teams to automatically collect ultra high definition analytics from their sites, then make those analytics available through a powerful search engine, pixel-perfect session playback, and machine learning insights.

As our engineering team grows, so do the opportunities for high-leverage improvements in engineering productivity across the organization. That’s where you come in. From build and deploy optimization to chatbots that eliminate daily chores, investment in developer tooling makes teammates grateful and helps customers get improvements faster. If you like to scratch your own itch with tools to make your job easier, faster, or just more pleasant, then this is the job for you. This role is open to FullStack or Backend Developers who have an interest in building developer productivity improvement tooling.

We value high-quality/low-ego collaboration and use automation to eliminate toil in daily work. If that sounds good to you, join us!

Day to day you'll:

• Partner with Engineering Manager on planning and long term road map.
• Work on projects that positively impact developer productivity.
• Put up pull requests (PRs), gather metrics, and review colleague's PRs.
• Participate in local development improvements, making CI faster, building bots.
• Participate in coding, shell scripting and CI wrangling.
• Build dashboards with frontend technologies, pulling data from Bigquery etc.

We're looking for someone who:

• Has 5+ years of experience as a Software Engineer
• Has experience in one or more of the following languages: Go, C++, Python, JavaScript, TypeScript, or Java
• Has experience with using continuous integration tools like CircleCI or Jenkins, working with test frameworks like Jest and Cypress, wrangling build systems like Bazel and driving tooling improvements like adopting BrowserStack

It would be amazing if:

• You are self-motivated; engineers own and drive efforts to completion rather than waiting for someone to tell us what to do

You might want to know what our stack looks like - here’s a glimpse:

• GCP-based; heavy use of Cloud Datastore, BigQuery, Bigtable
• Kubernetes (GKE), terraform, helm
• Services written in Go; grpc for APIs; prometheus for monitoring
• React & Typescript on the frontend
• Java, ObjC, and Rust for our mobile stack
• Python and Jupyter for Data Science
• Monorepo for our code: we’re one big happy (in-sync!) family

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory helps businesses understand, measure, and improve their digital experience across sites and apps. At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.

FullStory is backed by world-class investors and has 200+ employees around the world, with offices in Atlanta and London. Our company, in three words:

• Empathy - Making a habit of empathy is a powerful way to maintain moderation and stay open to important information that doesn't originate inside your own head.
• Clarity - Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail, especially to someone else, you know how to solve it.
• Bionics - "Study what humans do and figure out how to scale it." A dedication to building bionic systems ensures we maximally empower our users while minimizing our own unnecessary toil.

Benefits

• Have a life. FullStorians enjoy autonomy and flexibility. From a remote-first work environment to untracked paid time off, we don’t believe in micromanaging your time. After all, smart, driven people are their own best bosses.
• Stay healthy. For our US-based FullStorians, we cover 99% of your premiums and 75% of your dependents’—same goes for dental and vision coverage. 
• Save for retirement. For our US-based FullStorians, we offer a 401k retirement plan through Vanguard and match employee contributions 2:1 up to $7200 USD per calendar year.
• Paid parental leave. We want FullStorians to have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Keep learning. FullStory provides professional development opportunities through online courses and internal training programs. 

FullStory is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If you love technology but aren’t sure if you’d fit in, please apply anyway. Below you will have the opportunity to share your pronouns, gender, ethnicity, and veteran status with FullStory to help us identify areas for improvement in our hiring and recruitment process. Completion of these questions is entirely voluntary. Any information you choose to share with us will be kept confidential and will not impact the hiring decision in any way.