Jobs at FullStory

Build qualified enterprise and strategic sales pipeline through outbound prospecting, cold calling, account research, and qualified meeting generation. Use Salesforce, ZoomInfo, Sales Navigator, Outreach, and AI tools to research prospects and improve workflows. Meet activity and booking targets, adapt to changing processes, and share successful messaging and productivity practices with teammates. This hybrid role requires weekly in-office attendance in Atlanta.

Own technical deployments and strategy for Fortune 500 clients, gathering requirements, advising on data architecture and API implementations, building JavaScript and Python integrations, debugging web applications, and translating client needs for product and engineering teams. The role also involves using AI tools to accelerate development and maintaining deep knowledge of the Fullstory platform.

Own a strategic enterprise sales territory, generating new business and expansion revenue. Build account plans, prospect through outbound channels, engage business and technical stakeholders, conduct value-based technical evaluations with partner teams, and maintain accurate pipeline forecasts. The role sells behavioral data solutions to product, engineering, data, and AI/ML organizations.

Own developer-focused product marketing for Fullstory, including messaging, positioning, GTM strategy, launches, enablement, technical content, developer advocacy, and product-led growth experiments. Build AI-native workflows, create code samples and documentation, optimize developer onboarding and activation, analyze behavioral data, and partner with Product, Engineering, Growth, Sales, and Developer Relations.

Build and implement AI-powered solutions for the Finance team, including workflow automation, data analysis, system integrations, data pipelines, and supporting infrastructure. Partner with finance stakeholders and engineering teams to translate business needs into technical solutions, prepare and validate data, and guide finance professionals in using AI tools. The role will deliver scalable AI implementations and help establish AI automation best practices.

Leads and develops a team of Strategic Customer Solutions Engineers supporting complex enterprise accounts. Owns technical health, renewal risk, expansion opportunities, executive escalations, and net revenue retention contribution. Partners with Sales leadership, builds repeatable playbooks and QBR frameworks, improves value realization, and drives adoption of AI-powered workflows. The role requires technical fluency in web and mobile technologies, data architecture, integrations, and digital experience platforms.

Advise strategic customers on digital experience analytics, conduct Fullstory-driven analyses, translate behavioral data into actionable recommendations, and deliver enablement engagements, presentations, and project plans. Build trusted customer relationships, improve data maturity and product adoption, support digital transformation, and identify expansion opportunities. Use AI tools to accelerate analysis while owning final insights and recommendations.

Partner with Account Executives to deliver tailored demos, pitch decks, and business cases for commercial and enterprise customers. Lead product demonstrations, consult on analytics-driven solutions, and relay customer feedback to Product and Engineering. Build relationships with technical stakeholders and use AI tools to create customized demo environments and proposals.