Senior Site Reliability Engineer (Open to Remote) at Daxko

| Birmingham, AL +3 more | Remote
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Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Senior Site Reliability Engineer at Daxko, you should be a motivated coder/hacker/engineer who wants to solve problems at the root cause, in an elegant and sustainable way. You will be an instrumental part of our TechOps team, which exists to build and support the foundational tools that our product teams use to build products our customers love and trust. We care deeply about our delivery pipeline being simple, reliable, consistent, and fast. You will be successful in this role if you have a deep love for automation, building scalable systems, embracing new technologies, and sharing with teammates.
You will also...

  • Support all Daxko software offerings and integrated third-party tools
  • Collaborate on cases escalated to TechOps Support and build long-term solutions for recurring cases with automatable solutions.
  • Identify and resolve technical debt items that, if resolved, could make other engineers more efficient.
  • Coordinate with agile development teams, DBAs, implementation, and support to ensure the production environment is healthy and stable
  • Identify repetitive tasks and automate them (spinning up new environments, deployments, etc)
  • Build, support, and administer all aspects of Daxko's continuous product delivery pipeline
  • Work with core components such as load balancers, firewalls, etc.
  • Make it painless for product teams to develop, test, deploy and monitor by providing clear, documented frameworks around our operational systems
  • Execute our disaster recovery plan; ensuring it is up-to-date and thoroughly tested
  • Mentor team members as a subject-matter expert
  • Monitor system activity 24x7 as part of an on-call rotation
  • Troubleshoot system jobs and services that fail and work with core development teams as needed to ensure operational stability and efficiency.

Qualifications

  • Bachelor’s degree in a technical discipline OR equivalent experience
  • Five (5+) years of experience
  • Extensive experience with automation tools such as Terraform, Chef, or Ansible
  • Scripting experience with the following languages: Python, Ruby, Bash
  • Experience with modern git repo technologies (GitHub, BitBucket, GitLab)
  • Experience with CI/CD technologies (Jenkins, GitLab CI)
  • Experience with virtualization and cloud technologies (VMWare, AWS)

Bonus points for...

  • Experience with Containers and Orchestration (Docker, K8s, Rancher, EKS, ECS)
  • Experience with Monitoring Technologies (Logicmonitor, Instana, NewRelic, Rapid7, CloudPassage, etc.)
  • Experience working tickets and managing priorities within issue tracking systems (Jira, etc.)
  • Experience with modern web technologies (HTML5, CSS3, AJAX, JQuery, etc)
  • Experience developing or supporting C#, Java or Php applications
  • General knowledge of relational databases (MySQL, MSSQL preferred)
  • Experience supporting NoSQL and caching systems (Redis, mongoDB, DynamoDB, ElastiCache, etc)
  • Understanding of Event driven architecture and related systems (Kafka, Kenesis, SNS, Redshift)

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

🏝 Flexible paid time off
⚕️ Affordable health, dental, and vision insurance options
💪 Monthly fitness reimbursement
🤑 401(k) matching
🍼 New-Parent Paid Leave
🏖 1-month paid sabbatical every 5 years
👖 Casual work environments
🏡 Remote work
 

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
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    • SketchDesign
    • Whimsical Design
    • ConfluenceManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WixCMS
    • Webflow CMS
    • DocuSignCRM
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    • Optimizely CRM
    • Salesloft Email
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An Insider's view of Daxko

How does your team reward individual success?

The team I am part of does bi-weekly retrospectives. We intentionally set aside time to recognize and document Kudos for our teammates. The company has many peer-nominated yearly awards
and spot bonuses for going above and beyond.

Sai

Senior Project Manager

What does your typical day look like?

My day, as Director of Engineering, consists of reviewing overnight stability reports, collaborating on solving complex technical problems, and brainstorming upcoming features. I strive to ensure the engineering teams have the tools needed for success by maintaining an environment where each individual feels empowered to make a substantial impact.

Tyler

Director of Engineering, SMB

How has your career grown since starting at the company?

In 2017, I started in Customer Support. Within three years, I now spearhead long-term payment strategy and oversee payment operations as the Director of SMB Payments. My path within Daxko is evidence that there is no shortage of growth opportunities if you keep “chopping wood,” as I say, and embrace challenges ahead of you.

Caroline

Director of SMB Payments

What are Daxko Perks + Benefits

Daxko Benefits Overview

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

Flexible paid time off
Affordable health, dental, and vision insurance options
Monthly fitness reimbursement
401(k) matching
New-Parent Paid Leave
1-month paid sabbatical every 5 years
Casual work environments

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available

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