SDET, Remote

| New York City, NY | Remote
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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

We are currently seeking an experienced professional to join our Service reliability team as an Observability Automation Monitoring lead This role provides an opportunity to enter a fast-growing organization and shape the future of LivePerson.

  • In this role you will:
    • You will automate and containerize API and End to End scenarios
    • You will be developing test frameworks using Python, Java and NodeJS
    • You will own the transition of the Monitoring tests platform into Google Cloud Platform
    • Act as a Subject Matter Expert for the global technology organization in regards to E2E test setup, best practices and Automation infrastructure over 40 engineering teams 
    • Active collaboration across multiple teams to develop and review high quality observability systems and serve as a subject matter expert on Observability tools
    • Integrate test Monitoring with notification/ticketing platforms such as ServiceNow, Slack and AI bots
    • You will be responsible of the Production CI Monitoring platform 
    • You will create in-house automation tooling to support related projects [Front-end back-end]
    • Own Monitoring tests platform with over 300K daily runs
    • Be the owner of an Automation infrastructure in use by over 40 engineering teams
    • Meet with Engineering and Operations teams to understand and capture their business context and requirements for test monitoring
  • Team Technology & Programming Stack:
    • Java (Spring boot) , NodeJS, Python, Vue.JS
    • Google Cloud Platform - Kubernetes, docker, AWS - S3, NoSql - DynamoDB
    • Selenium, Jenkins on Kubernetes and docker
    • Big data technologies - Hadoop, Impala and ElasticSearch
  • Design reviews for all key/complex designs and lead in research and development of open source and custom code and Inspire the team on technical topics, standards and abilities

You should be an expert in:

  • At least 3 years of experience as an Automation engineer - Must
  • Proven experience with building Automation environment from scratch - Must
  • CI/CD proven experience - Must
  • Selenium and End2End testing - Must
  • Experience in cloud providers - one of the following AWS, GCP, Azure - Advantage
  • Technologies - Kubernetes, Hadoop and NoSQL DB’s - Advantage

#LI-HR1

#LI-Remote

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
The United We Tech Series: The LivePerson Episode
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What are LivePerson Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications
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