LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

In this role you will:

Your responsibilities will be to continually improve our existing IT b2b and consumer related infrastructure capabilities, and architect new development solutions to solving existing problems as a Full Stack Engineer.

We are looking for passionate candidates who can work with our team to help turn business-driven goals into cutting-edge solutions and create impactful solutions and help bring our custom built software platform to the next level. The ideal candidate should have a diverse skill-set ranging from UX (UI) Development to Machine Learning Automated DevOps, and building out backend APIs. We're growing fast, and our ideal candidate should share in our excitement to work in a startup-like corporation that values individuals who challenge preconceptions to use "out-of-the-box thinking" for creating innovative solutions, and also has the vision to build scalable products for future success.

Your qualifications are:

Ideal Experience:

• 3+ years of professional software engineering experience in user facing web application development.
• Strong/Expert-level in backend programming languages: 
• PHP, Node.JS, or .NET equivalent
• Strong in all of:
• Understanding of modern enterprise network infrastructure, and cloud based networking applications
• Experience working with Continuous Integration and deployment systems (jenkins, ansible, code deploy...etc).
• Production Experience with live cloud services
• Experience in unit testing, integration testing, and automated testing
• Cooperating and contributing as a member of a high-velocity cross-functional team with a high variety of shifting roles.
• Experience in debugging software and hardware problems
• Knowledge of or experience in planning, estimating, and working from user stories in an agile sprint-based team workflow
  
• Bonus Points for experience with:
• Kubernetes
• Azure, and Google Cloud
• Experience maintaining and deploying highly-available, fault-tolerant systems at scale
• A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• Expertise with AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda)
• Version control system experience (e.g. Git)
• Experience implementing CI/CD (e.g. Jenkins, TravisCI)
• Operational (e.g. HA/Backups) NoSQL experience (e.g. Cassandra, MongoDB, Redis)
• Experience with configuration management tools (e.g. Ansible, Chef)
• Experience with infrastructure-as-code (e.g. Terraform, Cloudformation)
• Bachelor or master’s degree in CS, or equivalent practical experience
• Effective communication skills

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Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.