See yourself at Twilio

Join the team as our next Principal Software Engineer!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is part of a team of talented engineers who build and integrate infrastructure services that improve Twilio’s ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging great technology like Kubernetes, ClusterAPI, Metal³, and MetalLB, while also building our own services or contributing to open source projects. 

Responsibilities

In this role, you’ll:

• Build and maintain production ready software and systems to manage the full lifecycle of a dynamic, globally deployed Kubernetes platform. 
• Execute open source projects for Twilio Kubernetes
• Develop and test Infrastructure as Software using Cluster API and Kubernetes best practices
• Generate documentation that enables customers to intuitively understand our provided services.
• Collaborate across multiple teams and business units to build a strong understanding of our customers and their use cases
• Bring new ideas to life through drive and advocacy
• Mentor junior engineers in a way that multiplies your contribution on the team
• Actively drive inclusion and diversity in our organization

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption.  Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date. 
• Recent career experience with Go and 6 or more years experience in a full-time software engineering role (any language).
• Strong familiarity with operating Linux on the command-line
• Experience developing and delivering software using containers/Kubernetes
• A firm grasp of IP networking and load balancing concepts
• A tenacity for learning - curious, and constantly pushing the boundary of what is possible
• Highly effective collaboration skills - you work with your team towards common goals
• A healthy ability to manage and resolve conflict - you have the ability to listen, present, and question effectively
• Self drive - you take complete ownership of your tasks and champion efforts to get your tasks to completion
• Degree in Computer Science or similar experience

Desired:

• Building automation with Kubernetes operators
• Operational experience deploying and managing systems on bare metal
• Experience in a technical leadership role such as a software architect or lead engineer

Location 

This role will be based in our Denver, CO office or Remote. 

Approximately 0-10% travel is anticipated if Remote.  

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

Colorado applicants: 

• The estimated pay range for this role, based in Colorado, is $127,960 - $182,800 
• Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.
• Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.