Description
· Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
· Replace air conditioner filters.
· Tend air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
· Maintain standards of quality guest service.
· Increase level of guest satisfaction by delivery of an exceptional product through employee development.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
· Attend required meetings.
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
· Other duties as assigned.
Requirements
Requirements:· Must have a comprehensive knowledge of maintenance duties and tasks· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.· Ability to accurately report information.· Ability to scrupulously follow all StepStone Hospitality and the hotel's policies and procedures.· Pushing, bending, stooping, upward reaching, manual dexterity.· Hearing, writing, typing.· Minimum pulling of 50 pounds.
Skills Required
- Comprehensive knowledge of maintenance duties and tasks
- Comprehensive knowledge of the English language
- Ability to accurately report information
- Ability to follow StepStone Hospitality and hotel policies
- Physical ability including pushing, bending, and manual dexterity
- Minimum pulling of 50 pounds
What We Do
StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.
