Engineer, Technical Support - System & Components (f/m/d)

Posted 5 Days Ago
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Munich, Bayern, DEU
In-Office
Mid level
Energy
The Role
Provides technical support and pre-sales engineering for solar products. Responsibilities include supporting sales and customers, presenting products, delivering training and webinars, assessing module compatibility with mounting systems and inverters, performing LCOE calculations, using PVSyst for system design and production analysis, developing technical sales documentation, and representing customer needs. The role collaborates with product management, sales teams, customers, and component manufacturers.
Summary Generated by Built In

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

In this role, you will be part of a talented team consisting of engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.


This position will make use of your knowledge and skillsets of solar products and to provide technical support and pre-sales engineering activities for Canadian Solar. You will be in direct communication with sales managers, customers, product management and headquarter personnel abroad to assist with needs and support as defined below.


Main Goals 

  • Application engineering support for sales and customers to ensure customer satisfaction before and during the contract negotiation phase assisting the Technical Sales team
  • Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars and customer events
  • Ensure module compatibility with mounting systems and inverters for existing products and for potential changes or new products
  • Advocate of customer needs and requirements

 

Main Responsibilities

  • Close collaboration with Product Management and Technical Sales to ensure module compatibility with other components
  • Perform LCOE calculations in collaboration with Sales Managers and customers to highlight the advantages of our products
  • Be the experts in usage and analysis of PVSyst and other PV simulation tools supporting system design and production analysis.
  • Create trusted professional relationships with customers, Sales Managers, other component manufacturers and technical stakeholders in the market.
  • Development of Technical sales documentation

YOUR PROFESSIONAL BACKPACK:

  • Bachelor’s degree in technical or electrical environment, power electronics, business engineering or comparable. Master’s and engineering degree is a plus.
  • Minimum 3 years of experience in sales engineering, technical sales, or product management.
  • Technically sound on PV systems.
  • Experience with modules (with mounting structures and/or inverters is a plus) and LCOE calculations.
  • Experience in mechanical calculations for modules and mounting systems.
  • Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics.
  • Fluent English (Spanish & German are advantageous) - please submit your CV in English
  • Willingness to travel

LOCATION:

  • Munich (onsite / hybrid)

#CanadianSolar

Skills Required

  • Bachelor's degree in a technical or electrical field, power electronics, business engineering, or comparable qualification
  • Minimum 3 years of experience in sales engineering, technical sales, or product management
  • Technical knowledge of photovoltaic systems
  • Experience with solar modules and LCOE calculations
  • Experience with mounting structures and/or inverters
  • Experience in mechanical calculations for modules and mounting systems
  • Strong technical aptitude and ability to learn and communicate detailed product information
  • Fluent English
  • Spanish or German language skills
  • Willingness to travel
  • Master's or engineering degree
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The Company
HQ: Rupert, ID
1,665 Employees
Year Founded: 2001

What We Do

Founded in 2001 in Ontario Canada, Canadian Solar (NASDAQ: CSIQ) is as a global energy provider with successful business subsidiaries in 20 countries & regions on 6 continents. Canadian Solar is both a leading manufacturer of solar PV modules and a provider of solar energy solutions, with over 14,000 employees globally. With state-of-the-art manufacturing facilities in Canada, China, Brazil and South East Asian countries, Canadian Solar now has module manufacturing capacity and has delivered more than 55 GW of premium quality solar modules to customers in over 150 countries in the past 20 years. Canadian Solar has solar power projects globally and solar power plants that are in commercial operation, with a resale value of US$1.2 billion. In addition, Canadian Solar has a geographically diversified utility-scale solar power project pipeline around 10 GWp, with projects being developed in the U.S., Japan, Latin America,Australia, EMEA, South East Asia, India and China. Of the total project pipeline, 2.9 GWp of projects are at late-stage development and have secured energy offtake agreements. In 2018, Canadian Solar achieved a revenue of US$3.74 billion, Meanwhile, Canadian Solar was listed as the Bloomberg New Energy Finance’s Tier 1 Module Manufacturer in terms of bankability for Q4 2018, and was named as Top 3 Global Utility-scale Solar PV Project Developer for 2017 by GTM Research. Canadian Solar Founder and CEO Dr. Shawn Qu blogs as a LinkedIn Influencer at https://www.linkedin.com/in/shawnqu/. Canadian Solar is making the difference by delivering more clean, safe and affordable solar energy to the world.

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