Job Description Service Engineer
1.
Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.
2.
Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.
3.
Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.
4.
Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.
5. Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.
6.
Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.
7.
Execute technical tasks assigned by team leadership in a timely and efficient manner.
8.
Utilize technical management systems effectively to ensure accurate and complete data entry.
9.
Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.
Top Skills
What We Do
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day.
Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.
