The Role
Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
How you’ll make an impact
As a Engineer, you will work as a member of the TaxCycle engineering team to help create quality tax software products. You'll help build and manage software that solves engineering problems at scale. You’ll be part of a team that builds, maintains and owns services.
You’ll undertake software application development on applications in our existing suite of products and future products, contributing to new or improved experiences for our customers, internal and external.
You’ll help maintain the standard for engineering excellence at Xero and support your team members in building products together. You’ll demonstrate leadership on best practices, and be a role model and mentor for other team members. You’ll contribute to our cross functional environment by working towards the same objectives, using modern principles and practices.
You’ll be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to automate. You’ll be able to make data-driven decisions that will release value early to solve Xero customers' problems more effectively.
What you’ll do
- Create software - Care deeply about customer problems and technical excellence, develop high quality and scalable software, and coach others to do the same. Relentlessly automate any manual processes. Contribute to technical solution designs that embrace a quality-first approach. Participate in code reviews as a role model for giving and receiving feedback.
- Test software - Design and perform sophisticated testing activities that effectively and efficiently reveal product quality across a range of risk areas and quality criteria. Coach team members to enable high quality testing in line with Xero’s quality strategy and standards.
- Resolve issues - Efficiently assess the causes and identify solutions for development or production issues, and effectively communicate the impact to stakeholders. Recognise common patterns of failure to mitigate issues before they reach production. Proactively participate in incident responses and contribute to post-mortems.
- Engineering standards & frameworks - Contribute to Xero's engineering standards and frameworks. Work closely with the Lead and Principal Engineers to apply standards to software and delivery processes.
- Continuous improvement - Proactively maintain, grow and share knowledge of development technologies used in the development of Xero’s software applications.
- Deliver infrastructure in a production environment - Champion automation of delivery processes. Coach and support engineers to ensure all software is running as expected and proactively works to prevent customer facing problems.
- Modern software and delivery practices - Be a proactive champion of agile and delivery practices who coaches and develops others in this space in order to ensure a consistent approach to ways of working.
- Recruitment - Participate in interviews and recruitment processes.
- Customer Feedback - Working cross functionally with the team to resolve escalated issues based on customer feedback, as needed.
How you’ll do it
- Live Xero’s vision and values - Keep Xero’s vision and values at the forefront of decision-making and actions. Communicate and help others understand the importance of the vision and values. Translate the vision and values into day-to-day activities and behaviours.
- Communication skills - Proactively share information, actively solicit feedback, manage and facilitate communication if needed.
- Build relationships - Successfully build trust and credibility with stakeholders and team. Be seen as a key 'go to' person for advice.
- Growth mindset - Understand that competency is not fixed but is enhanced through dedication and hard work. Coach and provide feedback to others on development plans.
- Innovation and delivery - Proactively innovate and deliver technology in a team and solve customer problems through software.
- Coaching and mentorship - Teach small groups of engineers and contribute to Xero's shared knowledge base.
- Work collaboratively - Help individuals resolve difficult problems with empathy, exchange ideas, demonstrate conflict management skills.
- Self-learning - Maintains in-depth knowledge of advances and learnings in technologies relevant to Xero’s engineering environment.
What you’ll bring with you
- 2+ years' experience in Engineering with a high level of proficiency in a range of languages and tools, demonstrating a proven ability to contribute to internal ecosystems by building SDKs and libraries.
- High level of experience in a range of languages and tools.
- Proven ability to contribute to internal ecosystems, build SDKs and libraries to enable other teams to integrate with their products.
- Able to debug across the entire Xero technology stack to unblock the team.
- Able to make major code design decisions for individual products.
- Highly proficient in the architecture and implementation of distributed systems.
- Ability to refactor complex, monolithic systems into scalable, resilient components.
- Proficient with CI/CD concepts and tooling.
- Strong advocate and teacher of TDD and automated tooling to safely and repeatedly release code.
- Ability to review and coordinate team processes to improve quality and strengthen feedback loops.
You're idea for this role if
- You’re a full-stack developer with experience in the following skills. While deep expertise in all areas isn't required, strong foundational knowledge in key areas and a growth mindset are essential.
- C#
- ASP.NET
- .NET Core
- Javascript - specifically React, Redux
- Automated testing frameworks and methodologies
- Collaborate with your teammates doing pair and mob programming
- AWS or Azure
- Kubernetes, Docker
- Typescript
- MS SQL and/or NoSQL
- Continuous delivery & deployment pipelines (Azure DevOps, TeamCity, Spinnaker)
- Infrastructure as Code (Cloudformation, Terraform, Kotlin)
- Desktop Applications
Bonus points if you have experience with:
Why Xero?
Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond, and that includes our candidates. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience, but you could be just the right person for this role. If you are excited about working at Xero, but your past experience doesn't align perfectly, we encourage you to apply anyway.
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance and dental reimbursement with vision allowances, a healthcare spending account, fertility and family forming financial support, wellbeing and sports programmes, employee resource groups, 26 weeks of parental leave for primary caregivers, an Employee Share Plan, beautiful offices with shared meals, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
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The Company
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Leadership
About our Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
Typical time on-site:
Flexible
Wellington, NZ
Singapore
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
San Mateo, CA
Sydney, NSW
Toronto, Ontario
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