The Role
Design, maintain, and evolve the observability and monitoring platform (New Relic, Splunk, Elastic, Google Observability). Reduce cost/complexity, add automation and self-service, research tools, partner with stakeholders and vendors, lead training, and support infrastructure including cloud, Kubernetes, containers, and VMs.
Summary Generated by Built In
Title: Engineer - Observability & Monitoring
Reports To: Associate Manager - Engineering
Location: Pittsburgh, PA
American Eagle is a youth culture brand grounded in denim. Our purpose extends beyond making the best jeans–we embrace self expression, culture, optimism and connection. Through the brand platform Live Your Life, we empower our community to be who they want to be all while wearing the clothes that make them most confident.
Get to Know the Role:
We are looking for an experienced monitoring and observability engineer who can partner with us to bring the team to the next level. This candidate will help us ensure site stability through our observability platform, both in its current topology as well as help us identify what is next to support our engineering growth strategy. This role is expected to be a partner in our journey, so we are looking for someone who can identify opportunities in tools, process, execution, and delivery.
What You’ll Do:
- Enhance existing monitoring system to reduce cost and complexity while adding self service and automation capabilities
- Contribute to monitoring roadmap through research of industry trends, new alternatives, and enhanced capabilities to ensure we are utilizing the best tool for the job
- Partner with monitoring stakeholders to ensure their needs are being met, any gaps / opportunities on the platform as well as discuss upcoming needs
- Lead training sessions with our monitoring stakeholders to ensure teams are engaged and understanding of all of the capabilities of the platform
- Partner with our vendors to understand tool capabilities as well as future enhancements so we can ensure we are consistently moving our platform forward
- Maintain monitoring platform (currently New Relic, Splunk, Elastic, Google Observability, Atlassian)
What You Bring:
- Experience with monitoring platform administration currently utilized tools or industry equivalents
- Working knowledge of application and infrastructure topology required to operate an eCommerce application platform
- Experience with automation tools (Ansible, Terraform, Argo)
- Strong organizational, analytical and critical thinking skills
- Strong Communication - written and verbal
- Familiarity with platform components such as VMs, AWS/GCP, Kubernetes, load balancers, cloud products, container systems, compute, storage
Perks: Why You’ll Love it Here
- Generous employee discount
- Summer Fridays
- Casual dress code
- Hybrid schedule
- FOMO events (Exciting company-wide events)
Pay/Benefits Information:
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
- AEO may also provide discretionary bonuses and other incentives at its discretion.
#LI-CH1
About Us Get to Know AEO
American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.
Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.
At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.
Inclusion, Diversity, Equity and Access at AEO
We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
Skills Required
- Experience with monitoring platform administration (New Relic, Splunk, Elastic, Google Observability, Atlassian) or industry equivalents
- Working knowledge of application and infrastructure topology for eCommerce platforms
- Experience with automation tools such as Ansible, Terraform, Argo
- Familiarity with cloud platforms (AWS, GCP), VMs, Kubernetes, load balancers, container systems, compute and storage
- Strong organizational, analytical and critical thinking skills
- Strong written and verbal communication skills
American Eagle Outfitters Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Eagle Outfitters and has not been reviewed or approved by American Eagle Outfitters.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, prescription, dental, and vision, with added services like telemedicine and expert second opinions. Additional offerings like HSA/HRA/FSA options, prescription savings programs, and wellness supports increase perceived plan breadth.
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Parental & Family Support — Family-focused benefits include parental leave, caregiver leave, adoption and surrogacy assistance, and backup care for children, elders, and pets. Fertility management benefits and pregnancy-related support are also described as included, signaling a broad family-building and caregiving design.
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Retirement Support — Retirement and wealth-building options include a 401(k)/Roth 401(k) with company match and an employee stock purchase plan with a company match. Life and disability benefits are also described as available, adding to the overall financial-protection package.
American Eagle Outfitters Insights
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The Company
What We Do
Shop American Eagle men's and women's jeans, tops, bottoms, activewear, loungewear and more. Find hoodies, t-shirts, jeans, shorts, and more in additional sizes and styles at AE.com
