Engineer, Microsoft 365

Qualifications: 

 

• Bachelor’s degree in Computer Science, Information Technology, or related field. 

• 5+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack 

• Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies. 

• Experience with PowerShell scripting for automation and administration. 

• Experience/working knowledge with cloud technologies and hybrid environments. 

• Excellent problem-solving skills and attention to detail. 

• Strong communication and teamwork abilities. 

Key Responsibilities:

 

1. Exchange Online Management: 

• Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies. 

• Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection 

• Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow 

• Monitor and optimize the performance and availability of Exchange Online services. 

• Conduct regular system audits to ensure compliance with company policies and industry standards. 

1. Identity Lifecycle Management: 

• Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration) 

• Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy) 

• Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards 

• Coordinate with IT security teams to ensure the security of identity management solutions. 

• Troubleshoot and resolve identity-related issues. 

1. Collaboration and Support: 

• Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems. 

• Provide expert-level support and training to end-users and IT staff. 

• Keep abreast of new technologies and best practices in Exchange Online and identity management. 

1. Project Management: 

• Lead and participate in IT projects related to email and identity management. 

• Document processes and maintains detailed records of system configurations and changes. 

Preferred Skills:

• Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200, MS-300, MS-500, MD-101, AZ-140) 

• Experience in migrating on-premises Exchange to Exchange Online. 

• Knowledge of IT security standards and compliance regulations.