Engineer, IT Infrastructure and System Administration - SRT Lead

Posted Yesterday
Be an Early Applicant
7 Locations
In-Office or Remote
Mid level
Healthtech • Pharmaceutical
The Role
Lead incident response and resolution for enterprise infrastructure. Manage servers, storage, virtualization, networking, backups and cloud services; coordinate cross-functional teams, develop solutions, mentor colleagues, and produce technical documentation and reports.
Summary Generated by Built In

What IT Infrastructure & System Administration contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors.
Qualifications

  • Minimum 4 years of experience in Incident Management
  • Bachelor's degree in related field, or equivalent work experience, preferred
  • Leadership skills – Capable to coordinate cross functional team in resolution of a service outage.
  • Problem Solving Skills – Able to provide guidance and has Deductive reasoning to resolve problem and able to drive resolution.
  • Communication Skills – Ability to interact at all layers of the organization and communicate the impact and resolution steps effectively.
  • Collaboration Skills – Demonstrates openness to collaborate and mindset to innovation.
  • Business Acumen – Good understanding of the business functions, business applications, and site specific requirements
  • Excellent verbal and written communication skills and the ability do technical writings and reports.

 
Broad knowledge base and a working knowledge of the following technologies:

  • Linux, (RHEL/SUSE,CentOS), other distributions of Linux, Unix (AIX, HP, Sun),
  • Storage Administration of SAN, NAS and Backup products (IBM XIV, Veritas NetBackup, Actifio, Nexenta, Brocade, EMC VNX, Isilon and DataDomain)
  • Windows 2016, 2012, 2008, VMware ESX\VSphere Virtualization Technologies, and HP ProLiant ML, DL, BL Series servers
  • Cisco networking, load balancers, firewalls, MPLS, BGP, and voice technologies
  • Cloud Services
     

Knowledge of the following tools is a plus:

  • Service Now
  • VMware
  • Splunk
  • LiveAction
  • Microsoft Active Directory 2008\2012
  • Microsoft Clustering \ Failover Manager
  • Performance Analytics / Tableau
     

Preferred Qualifications:

  • Experience leading cross functional teams
  • Technical certifications preferred
  • Technical acumen and understanding of multiple operating systems and technical platforms in Windows, Linux, network, and Storage.

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems
  • Solutions are innovative and consistent with organization objectives
  • Completes work; independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Skills Required

  • Minimum 4 years of experience in Incident Management
  • Bachelor's degree in related field or equivalent work experience
  • Leadership skills to coordinate cross-functional teams during service outages
  • Problem solving and deductive reasoning to drive resolution
  • Ability to interact across all organizational levels and communicate impact and resolution steps
  • Collaboration mindset and openness to innovate
  • Business acumen and understanding of business functions and applications
  • Excellent verbal and written communication; ability to produce technical writings and reports
  • Working knowledge of Linux (RHEL/SUSE/CentOS) and Unix (AIX, HP, Sun)
  • Storage administration (SAN, NAS) and backup technologies including IBM XIV, Veritas NetBackup, Actifio, Nexenta, Brocade, EMC VNX, Isilon, DataDomain
  • Windows server administration (Windows 2016, 2012, 2008), VMware ESX/vSphere, HP ProLiant servers
  • Cisco networking, load balancers, firewalls, MPLS, BGP, and voice technologies
  • Familiarity with Cloud Services
  • Knowledge of ServiceNow, Splunk, LiveAction, Microsoft Active Directory, Microsoft Clustering/Failover Manager, Performance Analytics/Tableau
  • Experience leading cross-functional teams
  • Technical certifications (preferred)
  • Technical acumen across multiple OS and platforms (Windows, Linux, network, storage)

Cardinal Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cardinal Health and has not been reviewed or approved by Cardinal Health.

  • Leave & Time Off Breadth Paid time off is frequently described as generous, including examples like multiple weeks of vacation, additional sick days, and in some roles even “unlimited” or untracked time off. Parental leave, paid holidays, and volunteer time further broaden the overall leave offering.
  • Healthcare Strength Medical, dental, and vision coverage is positioned as comprehensive, with added supports such as preventive care, telehealth/clinic access, mental health resources, and EAP counseling. Wellness programs and incentives (e.g., premium discounts tied to checkups or healthy lifestyle actions) add to the perceived breadth of healthcare-related support.
  • Retirement Support A 401(k) with company match, along with programs like stock purchase/equity participation and charitable matching, contribute to a stronger total rewards picture beyond base pay. Additional financial supports such as disability coverage and early wage access also enhance the overall package.

Cardinal Health Insights

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The Company
HQ: Dublin, OH
44,000 Employees
Year Founded: 1971

What We Do

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care. We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.

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