Engineer III, Infrastructure Services - Hybrid

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Infrastructure Services Engineer III will deliver new services and solutions, implement complex configurations, and work on specialized projects requiring advanced training and experience. Incumbent will support ESS technology directives based on industry best practices to stabilize, standardize, manage, update, and secure Juniper/Velera’s core infrastructure services.

• Implement and maintain critical systems, provide recommendations for changes and enhancements, and perform duties support and maintain implementation of solutions that meet ESS/ITS and Juniper/Velera requirements.

• Design, install, configure, monitor, and/or maintain network applications with could include the use of VMware Hypervisor, Microsoft, Red Hat, Cisco Networking and Telephony infrastructure.

• Provide technical insight and serve as both guide and implementation specialist in support of current technical dependencies and new, long-range strategic system design and development.

• Conduct system/environment needs assessments, including analysis, design, vendor research, and comparisons.

• Identify opportunities through new technological advancements and provide recommendations to management.

• Utilize electronic software distribution and system management tools to anticipate, identify, and quickly resolve technical issues that affect system availability.

• Accurately diagnose and correct common-to-advanced system issues, and work to rapidly restore affected services.

• Develop and maintain proper documentation for all system configurations; Follow established change control procedures for all system configuration changes.

• Provide advanced technical support and training to operational staff in complex system projects and configurations.

• Remain current on Information Technologies advances through professional groups, trade publications, and personal contacts; participate in testing and implementation of new technologies.

• Assist as needed in preventative maintenance and necessary repairs on file servers, operating systems, sub-systems, and applications.

• Partner with Information Security team to design, implement, and maintain enterprise-wide security functions and practices related to assigned area of responsibility.

• Perform other duties as assigned.

Qualifications

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.