POSITION SUMMARY:
This role focuses on Level 1 (L1) application support and development activities within a cloud-based environment. Responsibilities include working with basic knowledge of API Gateway integrations, S3 bucket management, data analysis using RDBMS, EC2 instances, and basic Linux commands to ensure application availability, performance, and reliability. The role requires 0–2 years of relevant experience.
JOB FUNCTION AND RESPONSIBILITIES:
Provide Level 1 (L1) application support, including troubleshooting and debugging issues.
Possess basic knowledge of Python used for application functionality, automation, and defect resolution.
Coordinate with L2 teams, Business Units (BU), Infrastructure, and Database Administrators as required.
Have basic AWS knowledge to monitor applications, identify and resolve issues, and support basic cloud operations.
Work cross‑functionally with Infrastructure, DevOps, L2, and other technical teams to address environment‑related issues and follow provided instructions.
Ability to follow Standard Operating Procedures (SOPs) during application failures and service restarts.
QUALIFICATION:
Bachelor/Master/Engineering degree in IT/Computer Science/software engineering or relevant field
WORK SCHEDULE OR TRAVEL REQUIREMENTS:
Rotation shift--- . No travel.
About UsOnity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.
At Onity, we strive to earn our customers’ loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.
Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Skills Required
- Bachelor/Master/Engineering degree in IT/Computer Science/software engineering or relevant field
What We Do
We are Onity. We get it done. Onity Group Inc. (NYST: ONIT) is a leading financial services company. Through our primary operating subsidiary, PHH Mortgage Corporation, and our Liberty Reverse Mortgage brand, we provide mortgage servicing and origination solutions to homeowners, clients, investors and others. We are headquartered in West Palm Beach, Florida, with offices and operations in the United States, the U.S. Virgin Islands, India and the Philippines, and have been serving our customers since 1988. For additional information, please visit our website (www.onitygroup.com). PHH Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs. Liberty is one of the nation’s largest reverse mortgage lenders dedicated to education and providing loans that help customers meet their personal and financial needs. Our talented, global team members are dedicated to creating positive outcomes for clients, homeowners, investors and communities. Each team member, regardless of their role, is proud of Onity's focus on helping families achieve and sustain homeownership and create success for our customers. Interested in joining our team? Integrity, inclusiveness and respect are integral parts of our culture and work environment, and we are committed to being an organization that creates, promotes and sustains these values. Learn more and see available positions at jobs.onitygroup.com. NMLS#: 2726 PHH Mortgage Corporation NMLS #1849337 Ocwen USVI Services, LLC Onity Group Inc. supports Equal Housing Opportunity
