Job Title:
Engineer I, Field ServicesJob Description:
The Role:
The FSE will spend 50% of time on ICPS and the others 50% on ADM and SG.
ICPS share will include chemical slurry delivery/mixing/adding.
ADM share will be consists of chemical canisters/ampoules replacement, LDS installation/commission/decommission/troubleshooting.
SG share will be consists of cylinder movement and troubleshooting if issue arise.
In charge of SPI evaluation project.
In this role you will:
Provide on-site technical assistance to assist customers in slurry testing, daily inspections, and troubleshooting.
Install new or modified LDS equipment at customer’s facility to ensure full functionality according to specifications.
Ensure and report customer satisfaction with installation, troubleshooting, repair, preventive maintenance, daily check and canister change.
Review performance reports and documentation from customers and field representatives, and inspection/reporting of malfunctioning or damaged product to determine nature and scope of problem.
Traits we believe make a strong candidate:
Diploma in engineering, science or chemistry field is required.
Need to be able to work overtime and shifts according to customer needs.
Strong communication skills and excellent customer relationships.
Maintain records of performance reports.
Ensure customer satisfaction with daily checks, canister changes, installation of new equipment and troubleshooting.
Able to work independently and as a team player is necessary to make sure all assigned task completed and succeed.
Your success will be measured by:
People and Teamwork
Accountability, Integrity and Trust
Creativity and Innovation
Dedication to Excellence
Similar Jobs
What We Do
Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.
Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.
Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,800 people worldwide, with roughly half employed in Asia-Pacific or Europe.
With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.
