Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
Responsibilities
New service/support ticket management on the COE SW subdomains
Incident ticket management
Change ticket Management
Underderstand CI-CDJenkins build/test and different pipeline stages and Valeo GenFramwork and provide support to various software projects as per guidance
Understanding the CoreALM, ALM NG and SIE application and provide support to user requests.
Always meet customer service within the defined SLA and thereby meet KPIs
Ready to work in 24/7 support
Key Competences (Transversal/Professional)
Understanding of CI/CD tools chain (Jenkins, github, gerrit, gcc,nexus, Artifactory, TeamForge, Codebeamer, Klockwork, Blackduck,...)
Understanding of operating system administration (Windows, Linux) is a must
Knowledge on CoreALM(Teamforge/ codebeamer)
Knowledge of Static analysis tools like Klocworks/coverity etc
Knowledge of Vulnerability scan tools like Blacduck etc
Knowledge of software release management/exchange
Knowledge of Docker is a plus
Knowledge on Cloud Technologies (AWS) is a plus
Working experience with Ticketing systems (like Jira) is must
Job:
R&D IS EngineerOrganization:
R&D DSIS DeliverySchedule:
Full timeEmployee Status:
RegularJob Type:
Permanent contractJob Posting Date:
2026-09-18Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com
Skills Required
- Understanding of CI/CD toolchains, including Jenkins, GitHub, Gerrit, GCC, Nexus, Artifactory, TeamForge, Codebeamer, Klocwork, and Black Duck
- Operating system administration experience with Windows and Linux
- Knowledge of CoreALM, TeamForge, or Codebeamer
- Knowledge of static analysis tools such as Klocwork or Coverity
- Knowledge of vulnerability scanning tools such as Black Duck
- Experience with software release management and exchange
- Experience with ticketing systems such as Jira
- Knowledge of Docker
- Knowledge of cloud technologies, particularly AWS
Valeo US Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valeo US and has not been reviewed or approved by Valeo US.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is positioned roughly in line with large automotive manufacturers’ ranges, with competitive bases described for engineers, technicians, and select salaried roles.
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Healthcare Strength — Healthcare Strength: Medical coverage uses major carriers such as Blue Cross/Anthem, and premiums are described as reasonable for many roles, alongside core offerings like life insurance and an employee assistance program.
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Retirement Support — Retirement Support: A 401(k) with employer match around 5% is referenced, with structures that have included automatic contributions plus match depending on location and time, and current postings list 401(k) matching as a core benefit.
Valeo US Insights
What We Do
Valeo is an automotive supplier and partner to all automakers worldwide. As a technology company, Valeo proposes innovative products and systems that contribute to the reduction of CO2 emissions and to the development of intuitive driving. In 2020, the Group generated sales of 16.4 billion euros and invested 12% of its original equipment sales in Research and Development. At December 31, 2020, Valeo had 187 plants, 20 research centers, 43 development centers and 15 distribution platforms, and employed 110,300 people in 33 countries worldwide. Valeo is listed on the Paris Stock Exchange.
