Reporting to the Manager, Data Analytics Operations the position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of Safaricom’s data processing and analytics systems.
Responsibilities- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- Coding and support of all ETL and analytics processes used within the Data Processing & Analytics platforms.
Development and support of reliable data ingestion and preparation processes. - Troubleshooting and support of highly scalable distributed big data systems, using different open source technologies including but not limited to Hadoop services.
- Design and development of front-end tier(s), middle tier(s), and/or back-end database tier(s) for business applications, including the capturing of business application information needs and mapping the same to software and/or database components.
- Automate processes across the Data & Analytics ecosystem to enable self healing and proactive monitoring.
Perform root cause analysis on application- and data related incidents. - Perform platform upgrades across all data processing components, including front-end, middle-tier, and back-end tiers.
- Possession of DBA skills is a plus, including performing routine DBA tasks such as capacity management, troubleshooting, and performance tuning.
- Research and provide input on design approaches, performance improvements, and base functionality enhancements for various procedures and applications.
- Generate ideas to improve efficiency in software and application services offered to the business and/or generate revenue for the business.
- Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team
- Bachelor’s degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field
- Advanced scripting skills in UNIX/LINUX
- Advanced enterprise and opensource ETL knowledge in Informatica, SSIS, NIFI
- Oracle certification in database administration or application development
- Proficient in SQL for development, data analysis and manipulation
- Programming skills such as Java, Python, Scala
- Strong analytical and problem-solving skills
- Experience with distributed big data applications such as Hadoop
Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.
Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.
We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.
Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.
Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.
As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.
Similar Jobs
What We Do
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system. Facts about Safaricom • Employs over 5,500 staff directly and over 500,000 indirectly • Has approximately 4,945 network sites across the country • 50% of employees and 32% of senior management working at Safaricom are women. • Has the largest call center in Sub-Saharan Africa Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities. We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals. Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.
.png){kind=logo}
