The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.
The Opportunity
Allegro is seeking a highly skilled and proactive Quality Engineer to manage external quality issues (COMP - Customer Complaints) and customer audit processes. In this critical role, you will be instrumental in ensuring the effectiveness of our corrective actions, driving continuous improvement, and maintaining strong customer relationships through clear communication and robust quality management. This is an excellent opportunity for an experienced engineer who thrives on problem-solving, has a deep understanding of semiconductor manufacturing, and is passionate about upholding the highest quality standards.
What You Will Do
Manage External Quality Issues (COMP):
Review, write, and update 8D reports, ensuring they are complete, accurate, and effectively address customer complaints.
Collaborate with the Quality Manufacturing Engineering (QME) team and other support groups to develop and implement appropriate and immediate containment actions for COMP issues.
Rigorously review 8D reports, specifically the action items, to assess their effectiveness and adequacy in addressing the root cause(s) of the COMP issue, driving sustainable solutions.
Lead Customer Audit Management:
Coordinate seamlessly with the AMPI (Allegro MicroSystems Philippines, Inc.) team during the preparation, actual conduct, and post-audit activities for customer audits.
Track and diligently follow through on action items stemming from audit observations and/or findings to ensure timely and effective closure.
Provide essential data analysis support on customer audit findings, contributing to comprehensive responses and continuous improvement.
Drive Continuous Improvement & Communication:
Create, monitor, and update AMPI's Continuous Improvement Program (CIP) that is shared with selected customers, demonstrating our commitment to ongoing enhancement.
Develop compelling presentations to help external customers understand issue root causes and the actions implemented, fostering transparency and trust.
Support other group Quality Activities, such as 5S, and actively participate in other Quality or Company Programs, promoting a culture of excellence.
What Will You Bring?
A Graduate of any Engineering Degree, preferably Electronics, Electrical, Chemical, or Mechanical, with the exception of Civil Engineering.
A minimum of 2 years of experience in the semiconductor assembly/test or a closely related industry.
Proficiency in core quality tools including FMEA (Failure Mode and Effects Analysis), Control Plan, SPC (Statistical Process Control), Basic & Advanced Statistics, 8D (Eight Disciplines Problem Solving), Root Cause Analysis, and other Problem Solving Tools.
Solid understanding of ESD (Electrostatic Discharge) fundamentals.
Advanced knowledge in Microsoft Office applications (Excel, Word & PowerPoint) and other relevant computer applications.
Excellent Communication Skills, both written and verbal.
Knowledgeable in Assembly and Test Measuring and Test Equipment.
Strong Product & Process Knowledge within the semiconductor domain.
Top Skills
What We Do
At Allegro MicroSystems, we’re passionate about developing intelligent solutions that move the world toward a safer and more sustainable future – while giving our customers a competitive edge.
With more than 50 years of experience developing advanced semiconductor technology and application-specific algorithms, Allegro is a global leader in power and sensing solutions for motion control and energy-efficient systems. Through our innovations, we are helping our customers make breakthrough advancements in areas like advanced mobility, green energy, and factory automation. Each year, we ship over one billion units into these applications to support our 10,000+ customers around the globe, including over 50 automotive OEMs.
Our diverse team of 3,500+ employees is spread across 13 countries, powering our global engineering, manufacturing, and support and enabling our innovations. That’s why we work hard to create a collaborative, energetic environment that rewards ingenuity and helps our employees make a difference every day.
