The role / impact
Join the team building and operating Xero's internal AI platform — the engine that powers how AI gets built and shipped across the organisation. You'll work on the shared infrastructure that makes it possible: secure LLM gateways, shared SDKs, and the platform foundations that let engineering teams deploy AI-powered services safely and at scale.
This is a hands-on infrastructure role with real AI depth. You'll sit at the intersection of platform engineering and emerging AI capabilities — helping shape how agent-driven products are structured, monitored, and run in production. As agentic technologies evolve fast, you'll have a direct hand in ensuring Xero's platform keeps pace and stays reliable for the teams building on top of it.
The team / how they connect
The AI Platform team is a tight-knit, distributed group spread across Australia. They work closely with security specialists and AI practitioners to build the agentic infrastructure that powers Xero's next generation of products. The pace is fast, the thinking is iterative, and knowledge-sharing is baked into how they operate.
The team is currently working on
Building and evolving Xero's agentic platform — the core infrastructure for creating and deploying AI agents into production
Developing platform components using Python, AWS, Terraform, and Kubernetes to support AI workloads at scale
Building evaluation and observability tooling to support responsible, reliable AI use across the business
Evolving the AI Gateway to provide secure, scalable access to multiple LLM providers for internal engineering teams
Where and how you can work
This role is open to candidates anywhere in Australia. The team already spans multiple time zones including Perth and Melbourne, and you're welcome to work remotely or from one of our offices — as long as you can align on core hours to stay connected with your teammates.
What we're looking for
Strong, production-quality Python, you write code others can maintain, and you're comfortable evolving with the stack as it changes
Solid cloud infrastructure fundamentals: Terraform, Kubernetes, and AWS are part of your toolkit
An operational mindset, you care about reliability, documentation, and the full customer experience, not just shipping features
A genuine curiosity about AI, you follow where the technology is heading and want to work on the infrastructure that brings it to life
A collaborative approach, you pair well with others, engage in design reviews, and adapt when priorities shift
Experience with AI-powered developer tools like GitHub Copilot is a plus in our automation-focused environment
Apply even if your experience isn't a perfect match. At Xero, we hire based on your skills, passion, and the unique perspective you bring — not a checklist.
Skills Required
- Production-quality Python experience
- Cloud infrastructure fundamentals: Terraform, Kubernetes, AWS
- Operational mindset focusing on reliability and customer experience
- Curiosity about AI and technology trends
- Collaborative approach with design reviews
- Experience with AI-powered developer tools like GitHub Copilot
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
