Engineer 2 - Salesforce Marketing Cloud (SFMC)

Job Description

At Nordstrom, we continuously strive to provide a personalized and seamless customer experience. Our technology team is at the forefront of this mission, driving innovative solutions to enhance our digital and in-store experiences. We are looking for a talented Email Engineer 2 to join our CRM Enablement team and contribute to our Salesforce Marketing Cloud (SFMC) initiatives. 

The ideal candidate will have a strong background in Salesforce Marketing Cloud, including proficiency in AMPscript, SQL, HTML/CSS, JavaScript, JSON and API Integrations. This role will be responsible for developing, executing, and optimizing email campaigns that support our marketing objectives and enhance customer engagement. 

This is a 100% remote position but will work Pacific Time zone hours. There is also a rotational on-call schedule for this position during peak events.

A day in the life...

• Design, develop, and implement email campaigns and journeys using an array of available Salesforce Marketing Cloud features.
• Create and manage complex email templates using AMPscript, HTML/CSS, and Server-Side JavaScript.
• Create and maintain triggered sends via Rest and SOAP APIs.
• Build SQL queries for data segmentation and troubleshooting production issues.
• Collaborate with marketing, design, and product teams to ensure email campaigns align with overall business objectives and brand standards. 
• Troubleshoot and resolve technical issues related to email campaigns and SFMC platform. 
• Maintain Google App scripts used for automation of internal Google Sheets.
• Stay up to date with industry best practices and emerging technologies to continuously improve our email marketing efforts. 

You own this if you have...

• Bachelor’s degree in computer science, Information Technology or a related field, or equivalent practical experience
• 4+ years of Technology industry experience
• 3+ years of hands-on experience with Salesforce Marketing Cloud (SFMC) with at least 2 years of experience with data integrations and API development
• Strong Proficiency in AMPscript, SQL, hand-coded mobile responsive HTML/CSS, Server-Side JavaScript, jQuery and JSON
• Excellent problem-solving skills and extreme attention to detail
• Solid understanding of email marketing best practices, including deliverability, compliance, and performance optimization
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Experience with automation studio and app push development within Mobile Studio is preferred

#LI-Remote

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $103,000-$188,500 annually, Colorado: $103,000-$160,500 annually, Connecticut: $103,000-$160,500 annually, Hawaii: $103,000-$160,500 annually, Maryland: $103,000-$160,500 annually, Nevada: $103,000-$160,500 annually, New York: $121,500-$188,500 annually, Rhode Island: $103,000-$160,500 annually, Washington: $103,000-$188,500 annually, Washington D.C.: $103,000-$160,500 annuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf