While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
JOB ROLE: Associate Engagement Manager/ Engagement Manager
Experience: 6 - 12 Years
Location : Mumbai/ Bangalore
As an Engagement Manager at Quantiphi, you will be a critical bridge between our clients and our delivery teams. You will be responsible for understanding client needs, shaping solutions, and ensuring the successful delivery of professional services engagements. This role requires a blend of technical acumen, client-facing communication, and operational management to drive successful outcomes and foster strong client relationships.
Key Responsibilities:
Client Engagement & Requirements Gathering:
Act as the primary point of contact for key stakeholders throughout the engagement lifecycle.
Lead discovery sessions to thoroughly understand client business challenges, technical requirements, and desired outcomes.
Translate complex client needs into clear, actionable requirements and user stories.
Proactively identify opportunities to add value and expand services based on client needs.
Solutioning & Strategy:
Collaborate with technical architects and subject matter experts to develop initial solution approaches and proposals.
Provide basic solutioning guidance, outlining technical feasibility and potential approaches for Machine Learning, Software Development, and Data Analytics projects.
Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.
Engagement Management & Delivery Oversight:
Plan, execute, and oversee professional services engagements from initiation to closure.
Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal teams.
Manage project budgets, and resources effectively, ensuring projects are delivered on time and within scope.
Proactively identify and mitigate risks, escalating issues as necessary to ensure smooth project progression.
Resource Fulfillment & Operations:
Work closely with talent acquisition and resource management teams to identify, vet, and onboard suitable candidates (BAs, Senior BAs, Developers, Architects etc.) for project roles across Geographies
Ensure the right technical skills and experience are matched to client requirements.
Oversee the operational aspects of resource deployment and team management.
Reporting & Communication:
Establish and maintain robust reporting mechanisms to track project progress, performance metrics, and client satisfaction.
Provide regular, transparent updates to clients and internal stakeholders on engagement status, risks, and achievements.
Prepare comprehensive status reports, and post-mortem analyses.
Must have Skills
Technical Acumen: Good understanding of Machine Learning, Software Development, and Data Analytics concepts, knowledge of AWS services. Ability to grasp technical details and discuss solutions with both technical and non-technical stakeholders.
Requirements Gathering & Solutioning: Proven ability to lead requirement gathering sessions, define problem statements, and contribute to basic solution design.
Engagement Management: Experience in managing professional services engagements, including scope, timeline, budget, and resource management.
Communication & Client Management: Exceptional verbal and written communication skills. Ability to articulate complex ideas clearly, manage client expectations, and build strong, trusting relationships.
Reporting & Documentation: Proficient in creating detailed project plans, status reports, business requirement documents, and other project artifacts.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to develop creative and practical solutions.
Agile Methodologies: Good understanding and application experience of Agile and Scrum-based development methodologies.
Good to Have Skills:
Experience in other domains (Healthcare / Retail / FSI/ Others).
Experience in a service-based industry.
Go-getter attitude with a proactive approach to identifying and resolving challenges.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- 6 - 12 years professional experience
- Experience as primary client-facing engagement or project manager
- Proven requirements gathering and translating into actionable user stories
- Understanding of Machine Learning concepts and Data Analytics
- Knowledge of AWS services
- Experience managing scope, timeline, budgets, and resources for professional services engagements
- Strong verbal and written communication and client management skills
- Proficiency in creating project plans, status reports, and business requirement documents
- Practical experience with Agile and Scrum methodologies
- Ability to identify risks and proactively mitigate or escalate issues
- Experience coordinating with talent acquisition and resource management to onboard project roles
- Experience in Healthcare, Retail, or Financial Services domains
- Experience in a service-based industry
- Proactive, go-getter attitude
- Location: Mumbai or Bangalore
Quantiphi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quantiphi and has not been reviewed or approved by Quantiphi.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives such as monthly meeting-free AMA-Zen Days, health check-ups, and wellness counseling are designed to reduce burnout and support day-to-day balance. Broader wellness programs reinforce both physical and mental health.
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Flexible Benefits — Remote/hybrid options with flexible working hours provide meaningful autonomy over where and when work gets done. Flexible leave constructs, including sabbaticals and special day leaves, add practical adaptability to the package.
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Parental & Family Support — Paid parental leave in the U.S., alongside maternity and childcare support, signals solid backing for families. These family-oriented policies integrate with a wider health and wellness focus.
Quantiphi Insights
What We Do
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to solve transformational problems at the heart of business. Quantiphi solves the toughest and complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.
