Engagement Manager (Services Sales)

Reposted 22 Days Ago
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San Francisco, CA, USA
Hybrid
105K-206K Annually
Senior level
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role
Engagement Managers at MongoDB drive Professional Services sales, manage project scoping, and collaborate with teams to ensure customer success.
Summary Generated by Built In

MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.

As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.

Here are a few informative blogs about the Engagement Management role:

https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal

https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed

We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model.

What you’ll do at MongoDB
  • Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
  • Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
  • Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
  • Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
  • Manage the Professional Services pipeline for bookings and revenue forecasts for your region
  • Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
  • Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
  • Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
  • Proactively seek opportunities to support and mentor other team members and share best practices
  • Have situational awareness and react appropriately in group settings
An Ideal candidate will have
  • A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
  • A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
  • Experience as an architect, consultant, project manager, or Professional Services manager
  • Experience internally positioning and selling professional services
  • Experience carrying a quota for PS bookings
  • General knowledge of Databases (RDBMS, SQL, NoSQL)
  • Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
  • Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
  • The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
  • An ability to scope and estimate projects
  • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
  • Ability to travel for key engagements and team offsites
About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273357682

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$105,000$206,000 USD

Top Skills

AWS
GCP
Kubernetes
MongoDB
NoSQL
Openshift
Rdbms
SQL

What the Team is Saying

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The Company
HQ: New York, NY
5,550 Employees
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
HQNew York, NY
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Palo Alto, CA
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