Job Description - Engagement Coordinator – Blr
Title - Location Engagement Coordinator
Role – Individual Contributor 2
Location: Bangalore
Role Purpose
The Location Engagement & Cross-Business Collaboration specialist is responsible for creating stronger connections, collaboration and knowledge sharing across Business Units (BUs) and functions operating from the location.
The role will support in execution of initiatives that help employees understand different businesses and functions, build networks beyond their immediate teams, exchange skills and expertise, solve common business challenges, and develop a stronger sense of "One Location."
This role will work closely with BU leaders, functional leaders, HR, Technology, Finance, Operations, Communications and employee volunteers to convert cross-functional engagement ideas into sustainable programmes with measurable business and employee impact.
Key Responsibilities
Role Purpose
Support the delivery of the location-wide engagement and cross-business collaboration agenda by connecting teams, coordinating initiatives, driving communication and tracking participation and outcomes.
Key Responsibilities
- Coordinate location-wide engagement and cross-BU initiatives.
- Partner with BU and functional champions to drive participation.
- Manage the annual location engagement calendar.
- Coordinate activities such as Coffee Connect, Know My Business and cross-business forums.
- Support communication campaigns, invitations and employee updates.
- Organize meetings, events and collaboration sessions.
- Maintain stakeholders and champion networks across the location.
- Track participation, employee feedback and effectiveness.
- Capture and showcase collaboration stories and quick wins.
- Support the Lead with leadership updates, presentations and governance.
- Identify opportunities to continuously improve employee connection across BUs/functions.
Key Measures of Success
Success should be measured by more than the number of events conducted.
Suggested KPIs include:
Participation
- Number and percentage of BUs/functions participating.
- Number of employees participating.
- Repeat participation rate.
- Diversity of participation across businesses and levels.
Collaboration
- Number of cross-BU connections or collaborations established.
- Number of cross-functional SMEs contributing.
Knowledge Sharing
- Number of Know My Business / Skills Exchange sessions.
- Participation and feedback.
- Number of employees contributing as speakers, trainers or SMEs.
Employee Experience
- Employee feedback on understanding other BUs/functions.
- Employee perception of cross-BU collaboration.
- Feedback on accessibility and visibility of leadership.
Experience & Qualifications
- Bachelor’s degree in business, Management, Human Resources, Communications, or a related discipline; postgraduate qualification is desirable.
- 5–8 years of experience in one or more areas such as employee engagement, programme management, business operations, HR, organizational development, internal communications, learning, project management or transformation.
- Demonstrated experience managing programmes involving multiple stakeholders.
- Strong project and event management capability.
- Excellent written and verbal communication skills.
- Strong facilitation and presentation skills.
- Ability to build relationships and influence across different levels and functions.
- Ability to operate effectively in a matrix organization.
- Strong organizational skills with the ability to manage multiple initiatives simultaneously.
- Comfortable working with senior leaders and coordinating across diverse businesses.
Preferred
- Experience working in a global or multi-business organization.
- Experience with employee engagement or cross-functional transformation initiatives.
- Familiarity with Microsoft 365 tools, including Teams, SharePoint, Forms and Copilot.
- Experience tracking programme outcomes and presenting insights to senior leadership.
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
Skills Required
- Bachelor's degree in business, management, human resources, communications, or a related discipline
- 5-8 years of experience in employee engagement, programme management, business operations, HR, organizational development, internal communications, learning, project management, transformation, or related areas
- Experience managing programmes involving multiple stakeholders
- Strong project and event management capability
- Excellent written and verbal communication skills
- Strong facilitation and presentation skills
- Ability to build relationships and influence across different levels and functions
- Ability to operate effectively in a matrix organization
- Strong organizational skills and ability to manage multiple initiatives simultaneously
- Comfort working with senior leaders and coordinating across diverse businesses
- Postgraduate qualification
- Experience working in a global or multi-business organization
- Experience with employee engagement or cross-functional transformation initiatives
- Familiarity with Microsoft 365, including Teams, SharePoint, Forms, and Copilot
- Experience tracking programme outcomes and presenting insights to senior leadership
What the Team is Saying
CSC Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, with multiple medical plan options, dental and vision care, and access to wellness resources and assistance programs. Plan breadth and options such as HSAs/FSAs indicate strong healthcare support.
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Retirement Support — The 401(k) program is highlighted with a strong employer match and is often regarded as a standout element of the package. Candidates are encouraged to confirm the exact matching formula and vesting, reflecting a structured but variable design.
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Wellbeing & Lifestyle Benefits — Resources such as an employee assistance program, life and disability insurance, tuition reimbursement, career-development tools, and charitable-giving match expand support beyond core insurance. These additions help reinforce overall wellbeing and professional growth.
CSC Insights
What We Do
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.
Why Work With Us
CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.
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CSC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
