Endpoint & Device Systems Engineer (REMOTE)

Applications for this position will be accepted through November 27, 2026.

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Endpoint & Device Systems Engineer to support Kadiak and the Indian Health Service (IHS) Electronic Health Record (EHR) Health IT Modernization Program as a member of the Program Management Office (PMO) Support Engineering team. The position is remote. This position requires the candidate to be able to obtain a Public Trust.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

The Endpoint & Device Systems Engineer provides hands-on technical support for the engineering, configuration, integration, testing, and operational readiness of end-user devices, shared clinical workstations, peripherals, and related endpoint technologies supporting the IHS EHR modernization environment.

The ideal candidate combines strong systems administration experience with practical knowledge of enterprise endpoint configuration, device connectivity, troubleshooting, technical documentation, and testing in a complex enterprise environment. This position requires the ability to obtain a Public Trust clearance.

Key Responsibilities

• Configure, administer, maintain, and troubleshoot enterprise endpoint and device technologies supporting the IHS Health IT modernization environment.
• Support device imaging, provisioning, configuration, registration, application access, and lifecycle-management activities.
• Develop and maintain standardized device configuration baselines and technical documentation.
• Validate endpoint configurations against approved technical requirements, architecture, and enterprise standards.
• Coordinate device connectivity requirements including VLANs, IP addressing, DNS, network registration, firewall dependencies, and network segmentation.
• Troubleshoot device, connectivity, application-access, and configuration issues using logs, configuration data, and test evidence.
• Support implementation and validation of shared-device and enterprise authentication dependencies as required.
• Develop, review, and execute device and endpoint test procedures.
• Support integrated testing involving endpoints, infrastructure, applications, interfaces, and related technical services.
• Review technical and vendor-provided test evidence; identify gaps, deficiencies, and unresolved issues.
• Support device staging, deployment preparation, technical readiness assessments, and operational acceptance activities.
• Develop and maintain runbooks, Standard Operating Procedures (SOPs), configuration guides, troubleshooting guides, test procedures, and technical diagrams.
• Support configuration-management and change-control activities for endpoint and device-related changes.
• Identify technical risks, dependencies, and implementation issues and communicate recommended actions to Engineering leadership.
• Coordinate with IHS technical teams, Engineering workstreams, Deployment, cybersecurity, application teams, and technology vendors as required.

Required Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Systems Engineering, Cybersecurity, Health Informatics, or a related technical discipline. Equivalent education and relevant professional experience may be considered.
• Minimum of 4–7 years of relevant experience in systems administration, endpoint engineering, device management, infrastructure support, or a related technical role.
• Demonstrated experience configuring and troubleshooting enterprise endpoints or managed devices.
• Experience supporting enterprise technology deployments, testing, or operational-readiness activities.
• Experience developing technical documentation, SOPs, configuration guides, or test procedures.

Required Skills and Competencies:

• Strong knowledge of Windows endpoint administration and enterprise systems management.
• Experience with endpoint configuration, imaging, provisioning, and troubleshooting.
• Working understanding of enterprise networking concepts, including TCP/IP, VLANs, DNS, DHCP, firewalls, and network segmentation.
• Ability to independently troubleshoot technical issues across endpoint, infrastructure, and application layers.
• Experience developing and executing technical test procedures.
• Strong technical documentation and communication skills.
• Ability to work independently and collaboratively in a cross-functional engineering environment.
• Proficiency with Microsoft Office, Teams, and SharePoint.
• Ability to obtain a Public Trust clearance.

Preferred Qualifications:

• Experience supporting federal government, healthcare IT, or EHR modernization programs.
• Experience with Oracle Health/Cerner environments.
• Familiarity with endpoint-management platforms and enterprise authentication technologies.
• Experience supporting clinical, biomedical, or other specialized endpoint technologies.
• Familiarity with ServiceNow, configuration management, and change-control processes.
• Relevant Microsoft, CompTIA, infrastructure, endpoint, or cybersecurity certifications.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352