End User Experience Engineer

Posted 13 Days Ago
Be an Early Applicant
Hiring Remotely in Cyberjaya, Sepang, Selangor, MYS
Remote or Hybrid
Senior level
Big Data • Marketing Tech • Analytics
The Role
The End User Experience Engineer manages and optimizes enterprise endpoint services, including Intune, Autopilot, application deployment, patching, compliance, and device provisioning. The role administers endpoint security controls, develops automation with Azure services, PowerShell, and Python, produces Microsoft 365 and security reports, and provides Level 2/3 support. Responsibilities include diagnosing complex desktop issues, performing root cause analysis, improving endpoint architecture and security, and enhancing the overall user experience.
Summary Generated by Built In
Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

 

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Job Description

The End User Experience Engineer creates, develops, and installs solutions to complex technical, procedural, and logistical problems, providing expertise for the end user experience and desktop services. The ideal candidate performs complex diagnostics to resolve problems related to the desktop environment and relies upon technology best practices and research findings to improve desktop performance for local and virtual environments. The person in this role develops the desktop strategy and maintains processes and technologies that deliver a consistent end user experience and provides IT solutions and services.

 

What You'll Do

  • Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
  • Support endpoint security initiatives through the administration of Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and endpoint compliance policies.
  • Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
  • Monitor the health, performance, adoption, and compliance of Microsoft 365 and endpoint services, producing operational and security reports using Microsoft Graph and other reporting tools.
  • Provide Level 2 and Level 3 engineering support for desktop platforms, investigate complex technical issues, perform root cause analysis, and recommend improvements to endpoint architecture, security posture, and user experience.

Qualifications

What We're Looking for

  • Minimum 5 years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments.
  • Hands-on experience administering Microsoft Intune, including device lifecycle management, policy configuration, application deployment, and compliance management.
  • Experience designing, implementing, and supporting Windows Autopilot zero-touch deployment solutions.
  • Knowledge of endpoint security technologies, including Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and device compliance frameworks.
  • Experience developing automation solutions using PowerShell, Python, Azure Automation, Azure Functions, Logic Apps, or similar technologies.
  • Experience generating operational, security, or compliance reporting using Microsoft Graph, Microsoft 365 administration tools, or comparable platforms.

Additional Information

Benefits/Perks:

  • Great compensation package and discretionary bonus plan
  • Hybrid work arrangement (remote/in-office role)
  • Annual paid leaves
  • Experian is an equal opportunities employe

#LI-Hybrid

 

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

 

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Skills Required

  • At least 5 years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments
  • Hands-on experience administering Microsoft Intune, including device lifecycle management, policy configuration, application deployment, and compliance management
  • Experience designing, implementing, and supporting Windows Autopilot zero-touch deployment solutions
  • Knowledge of Microsoft Cloud PKI, Windows Defender Application Control, AppLocker, and device compliance frameworks
  • Experience developing automation solutions using PowerShell, Python, Azure Automation, Azure Functions, Logic Apps, or similar technologies
  • Experience generating operational, security, or compliance reports using Microsoft Graph, Microsoft 365 administration tools, or comparable platforms

Experian Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.

  • Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
  • Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
  • Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.

Experian Insights

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The Company
HQ: Dublin
16,292 Employees
Year Founded: 1980

What We Do

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.

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