The End User Engineer II is responsible for assisting in the design, implementation, and support of virtualization systems. This position assists in the diagnosis and resolution of the most complex platform incidents and requests that require research and diagnosis, and recommends process changes that improve the implementation, maintenance, and support of systems security.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Assists in the design and configuration of secure and scalable VSI solutions for the entire enterprise
Implementation and support of the cloud environment
Assess emerging industry trends; anticipate and develop strategic solutions
Manages data collection, reporting, and trending for critical devices and components
Participates in, and leads as needed, technical implementation projects and initiatives
Provides Tier II support for all endpoint components
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements:
Bachelor’s Degree required.
Experience Requirements:
3-5 years of relevant experience required.
License/Certification/Registration Requirements:
Intermediate certification obtained within one year of employment. Examples: VMware Certified Technical Associate - Data Center Virtualization 2024 [v2] (VCTA-DCV 2024), CITRIX CERTIFIED ASSOCIATE - VIRTUALIZATION (CCA-V), or MS-900: Microsoft 365 Certified: Fundamentals, MD-102: Endpoint Administrator
Skills Required
- Bachelor’s degree
- 3–5 years of relevant experience
- Obtain an intermediate certification within one year of employment, such as VCTA-DCV, CCA-V, MS-900, or MD-102
What We Do
OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center and Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.
