This position is responsible for coordinating post tour, premium gifting to guests/ members and the presentation for purchase of the Encore program to all TNS (Tour No Sale) guests/ members. The role also includes related paperwork and information tracking.
JOB SPECIFIC TASKS- Meet each TNS personally to deliver the premium gift
- Introduce Encore program to all TNS guests/members for purchase
- Sell Encore packages to TNS guests/ members who choose to purchase
- Complete all necessary documentation for the program including Encore purchases and other tracking as required
- Maintain minimum production standards for Encore Program
- Other duties and assigned tasks as required
- Position involves sitting, standing, and /or walking
- Processing of paperwork and computer data requires visual observation
- Ability to communicate clearly and concisely
- Excellent written and oral communicative, verbal and non-verbal listening skills.
- Prior sales or marketing experience
- Strong computer skills
- Positive interpersonal skills.
- Must be able to work in a deadline and project-oriented environment and be able to communicate and interact will all levels of site management.
- Strong organizational skills.
- Must be willing to work weekends and holidays (e.g. Lunar New Year, Golden Week, Obon, Silver Week, National Day, Christmas Eve, Christmas, New Year's holidays, etc. 旧正月、ゴールデンウィーク、お盆、シルバーウィーク、国慶節、クリスマスイブ、クリスマス、年末年始など）as required by business needs
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- Prior sales or marketing experience
- Strong computer skills
- Excellent written and oral communication skills
- Strong listening and interpersonal skills
- Ability to work in a deadline- and project-oriented environment
- Ability to communicate and interact with all levels of site management
- Strong organizational skills
- Willingness to work weekends and holidays as required by business needs
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
