Employment Specialist - H.E.R.O. (54893)

SUMMARY

In accordance with RNP's Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the Personnel Policies and under the supervision of the Department Director or Coordinator, assist in the provision of quality care for individuals served by performing the following duties.

Position Overview

Provide job attainment and job retention to all individuals referred to the program, which is designed to assist individuals that are either chronically unemployed or underemployed and have limited to no work experience. This is an endeavor to assist HERO clients in being prepared to actively seek, apply for open jobs, interview, and maintain employment once established.

Core Functions

• Assessing HERO clients for strengths and challenges; taking steps to enhance strengths and overcome challenges; assist clients in assessing their job skills

• Instruct clients seeking jobs in application procedures, resume writing, interview preparation (including mock interviews), and job retention skills and attitudes; monitor performance on the job and counsel participants when job performance is not satisfactory

• Assist clients in preparing job search portfolio

• Provide job search/career information workshops and presentations

• Locates jobs for clients who have successfully completed training programs; arrange interviews

• Provide community resource information

• Maintain contact with potential employers.

• Work with clients to improve job performance when applicable and gain necessary job skills or review other employment options

• Initiates and maintains ongoing personal contacts with a variety of businesses, industry representatives, and job placement/training agencies to promote programs for participant placements; make cold calls to potential employers

• Explains the benefits and employment support services provided by the program to employers, including addressing special needs; maintain contact with employers during the clients’ employment and report results to appropriate staff

• Researches employment search engines, agencies, and other resources for job leads

• Matches job skills with applicant qualifications

• Refers qualified candidates to employers and conducts necessary follow up when applicants are placed in positions

• Participates in outreach and recruitment activities by coordinating and attending job fairs

• Provides program and client information to various businesses, schools, chambers of commerce, and committees; updates information as needed

• Provide networking opportunities between agencies

• Assist in program presentations to CT Works or local workforce development boards, the Board of

• Other duties as assigned

Education/Credentials/Experience

• Bachelor’s degree from an accredited university or college; may be substituted with substantial experience in related field.

• Experience working with clients for job readiness, developing community resources, initiating and maintaining contacts within the employment community.

• Experience in marketing and/or recruiting preferred.

• Strong people skills and comfortable interfacing with the public is required.