Employee Services Officer (Canteen & Lockers)

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Employee Services Officer (Canteen & Lockers) located in Batu Kawan, Penang.

Responsible for managing cafeteria operation & lockers area. Ensuring a safe, clean and compliant environment, maintaining good standards while addressing employees' concerns.

What a typical day looks like:

• Manage cafeteria operation, convenience store, vending machines, lockers, promotional booth. Review feedback, enhance service delivery & dining experiences.
• Ensure compliance for DOSH, MOH, RBA, PERKESO, OSHA, Employment Act and PDPA requirements.
• Quarterly budget planning & real time expenses control for cafeteria & locker matters.
• Manage monthly billing to ensure timely payments to caterer or suppliers. Liaise with IP, suppliers, Finance, AP & Warehouse teams for REQ / PR / PO / Invoice / DO matters.
• Liaise with Management, employees, caterer, vendors, HR, Facility, IT, Finance, Production or Security teams for projects or ad hoc issues.
• Manage shiftily Cafeteria Committee teams. Conduct routine audits at dining & kitchen areas to ensure hygienic practices.
• Attend internal or external audits requested by EHS team or authorities.
• Plan and manage lockers capacity, coordinate locker assignments related to new or resigned employees, get budget to top up lockers’ capacity whenever necessary.
• Manage Meal Subsidy System, maintaining HID records for new hires / resigned employees / transfer cases.
• Coordinate F&B arrangements during VIP visits, major meetings or company events.
• Arrange vendors to do kitchen equipment monthly services or ad hoc repairs when needed. Maintain the kitchen equipment service records for audits purpose.
• Oversee LPG System. Arrange vendor for the yearly checking and upload payment in AQuire system.
• Govern caterer’s performance in terms of food quantity, variety, quality & pricing. Issue show cause letter whenever necessary and follow up for corrective actions closure.  

The experience we’re looking to add to our team:

• Typically requires a Bachelor degree or equivalent experience in a Human Resource related function.
• Typically requires minimum 3 years of Employee Services / Human Resources or related experience.
• Capabilities in planning, coordination, presentation, influencing, managing vendors and stakeholders, Microsoft Excel and PowerPoint skills.

 What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).