Summary
The Employee Relations Specialist supports staff employee relations functions within the Department of Human Resources at the Medical College of Wisconsin (MCW). This individual will work with the Department’s Human Resources Advisors and leaders to assist with developing and implementing solutions for employee relations and development issues that enable the organization to maximize employee engagement and mitigate risk.
Primary Responsibilities
- Provides support to the Employee Relations, Office of Equal Access and Organizational Development teams and their client groups with tasks such as coordination, filing, project management, data entry and analysis, processing in Workday Integration System, processing unemployment claims, immigration support and administrative duties
- Assists to promote employee relations, initiatives
- Manages inbound employee relations inquiries, provides thorough documentation, and captures accurate, comprehensive notes to support case resolution.
- Performs investigation of performance and corrective action-related concerns, EEOC claims, participates in Title IX administration and other organization charges/complaints
- Coordinates and monitors activities to ensure compliance of programs with all applicable federal, state and local laws, regulations and guidelines as well as conforming to human resources management policies and procedures
- Responds to requests for information on HR policy interpretation from employees
- Research and compose high level correspondence, reports, and presentations
- Maintain and audit employees’ relations and other trackers including but not limited to ADA accommodation, immigration sponsorship, grievance, reduction in force, performance management and remote work requests
- Support onboarding and offboarding activities for employees; assists with quarterly and annual report compilation
- Partner with the Manager and Organizational Development to collect and analyze departmental needs to identify opportunities that enhance talent development, employee engagement and teambuilding
- Performs other duties as assigned
Knowledge – Skills – Abilities
- Demonstrated interpersonal and customer service skills.
- Ability to handle sensitive, confidential and private information in a secure and trustworthy manner.
- Considerable working knowledge of computers, word processing, spreadsheets and database (MS Office).
- Ability to interact with all levels of management and employees across multiple departments.
- Excellent oral and written communication skills.
- Organizational and time management skills; must be detail-oriented, effectively manages workflow.
Qualifications
Appropriate experience may be substituted for education on an equivalent basis.
Minimum Required Education: Bachelor’s degree
Minimum Required Experience: 1 year
Physical Requirements
Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
Work Environment
Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
Sensory Acuity
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
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Why MCW?
- Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
- 403B Retirement Package
- Competitive Vacation and Paid Holidays offered
- Tuition Reimbursement
- Paid Parental Leave
- Employee & Family Assistance Program (EFAP)
- Pet Insurance
- On campus Fitness Facility, offering onsite classes
- Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
For a brief overview of our benefits see: Benefits Overview
For a full list of positions see: MCW Careers
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.
MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
Skills Required
- Bachelor's degree (or equivalent experience)
- Minimum 1 year of relevant experience
- Demonstrated interpersonal and customer service skills
- Ability to handle sensitive, confidential information
- Working knowledge of computers, word processing, spreadsheets and databases (Microsoft Office)
- Ability to interact with all levels of management and employees
- Excellent oral and written communication skills
- Organizational and time management skills; detail-oriented
What We Do
The Medical College of Wisconsin brings a synergy between the best medical education, research and patient care.
